Install error class not found:run

There is not enough information here to know what's wrong.  Can you post what's in any of the following installation logs (look in the $OWARE_USER_ROOT directory) - setup.log, app_setup.log, and db_setup.log.

Cuong.

I have no log, the error is at beginning, after the message

install shield execution, it stops and I receive an alert
box title: InstallShield wizard
massage: "class not found: run"

I tried on 3 different PCs same error

bye

Where did you look for the install log files?  If the log itself is not generated then I'm thinking the installer itself didn't run.  Perhaps you should re-download the software.  Perhaps it is corrupted.  I will send your question to the engineers on this product to see if they have any other idea.

Cuong.

Only install fil corrupted

I downloaded it again from my home connection now it works.

thank you

Bye

I, too, have been having this problem for several months on many different machines. I don't have any of the suggested log files anywhere, and I've both downloaded the installation and have tried running it off the CD.

Nothing seems to work.

Message Edited by bentz on 03-30-2006 03:19 PM

My mistake, I thought I tried to install it off the documentation CD that was included with the switches, but I guess it's not on there.

I just tried downloading the file again, but when I go to support.dell.com, choose PowerConnect, 3424, Drivers & Downloads, Windows Server 2003, English, Systems Management, Dell OpenManage Network Manager, all I get is a link to the powerconnect_firmware_version.xml file. There doesn't appear to be a link to download OM_NM again.

Also, this forum was down all morning both from a connection here at work and from a connection at home... that was a little frustrating as well.

Sorry about the mess on the web site - you can find the image at this FTP site - ftp.dell.com/network/ONM_v2_0_0_221.zip.  We will get the links and stuff working again on the web site.

Cuong.