IT Assistant not working properly

Question

I have an IT Assistant server that is not working properly.

Sometimes alot of servers disapear. If I do a range scan they sometimes reappear but not always.

And not al notifications are send. like a disk that is broken.

A reinstall of a new version of the it assistant didn't help.

on the servers that need to be monitored is the adminstrator assistant installed. they are al working properly.

can some one help me with this problem?

The it assistant runs on

Windows 2003 R2 Sp2 (32 bits)

Message Edited by Speedfightserv on 09-09-2008 11:43 AM

DELL-Jeff M · Answer

Thanks for posting!  It sounds like your SNMP traffic is not getting through regularly.  First, go to Discovery and Monitoring and set the slider for discovery to Slow.  If ITA is installed on a system that hosts another application with heavy network traffic, this can be the cause.  Moving ITA to a dedicated system or one that does not have much network traffic will help.  Also make sure that all the servers you are trying to discover are on the same LAN/subnet.

Speedfightserv · Answer

I am gonna try that out.   I will let you know.   Thnx for your reply

Systems Management General

IT Assistant not working properly

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