IT Assistant on 64-bit Windows 2003

Question

When will IT Assistant be ported to the 64-bit versions of Windows 2003. Also, will it work with SQL 2005? Shame on us for not checking first.. but as a rule, we're not installing the 32 bit version of Windows anymore. We just got a new server for us to use for 'management' and one of the pieces is IT Assistant.

Any idea how long we'll be without it?

Thanks,

sysbuff · Answer

ITA should work with 64bit version of SQL Server 2005. Will installing ITA on the 64 bit machine as a 32bit application work for you?

plburgess · Answer

Yes it would. I would like to do that. Install it on 64 bit Windows, SQL 2005 Standard.

But how would I go about installing it? During setup, after the pre-reqs are completed, it doesn't seem that IT Assistant is an option. Is there another way to launch the installation?

sysbuff · Answer

install SQL Server 64 bit on your machine first, and make sure you have the SNMP service installed and running (Add Remove Windows component)

Use the following command line for installing ITA., though I doubt Dell would be supporting this installation, u will most probably be on your own if you install this on a 64 bit system

\ManagementStation\windows\ManagementStation\msiexec /I MgmtSt.msi OSCHECK=NO

or

navigate to

\ManagementStation\windows\PreReqChecker\prereq_ms.xml

Remove the entry in prereq_ms.xml

plburgess · Answer

Thanks for your help - I'm getting closer. I have also removed the sections for PRCheckID 41 and 43 ( looking specifically for emt64 Windows ). Now I'm running into an error message saying that IT Assistant is not support on a non default instance of SQL Server. We had a DBA install SQL for us - org policy.

I'm assuming that it's looking for instances named like %servername%\%instancename%. I 'm new to 2005, but looking at the services, I see good ole mssqlserver sitting there. If I remember correctly, SQL 2000 would install a %cluster/servername%\%instancename% set of services.

Tried to remove that PRCheckID from the XML file too - Setup says all is Ok for IT Assitant - but it is not an option when to select under custom install and is not installed during a typical install.

plburgess · Answer

Yeah.. I have no idea why it is complaining about the default instance bit. I removed and re-installed SQL 2005 to ensure that only default instance was installed - same error message.

OMNavigator · Answer

When you install the SQL server with deault wizard options, you end up creating a 'named instance' of the database. To get a 'Default Instance' of SQL server, when you run through the installer wizard, there is a checkbox called ' Hide Advanced Options'. If you uncheck that checkbox, only then you can create a 'Default Instance' in the next wizard pane, else you won't see that option!   [ There are quite a few posts about Default versus Named Instance of SQL for ITA installation on this board (not specific to 64-bit, but fix is the same). Selecting appropriate options in the wizard did fix the issues. See the below posts: http://www.dellcommunity.com/supportforums/board/message?board.id=pc_openmanage&message.id=2402&query.id=49178#M2402   http://www.dellcommunity.com/supportforums/board/message?board.id=pc_openmanage&message.id=2698&query.id=49178#M2698 ]

FIT4IT · Answer

anyone succeeded on windows server 2008 x64? i tried it with the OSCHECK=NO and also with the modified prereq_ms.xml but IT Assistant is not available as install option!

Systems Management General

IT Assistant on 64-bit Windows 2003

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