IT Assistant/System Configuration-Server Logon

Question

I have been using and becoming familiar with IT Assistant and have noticed I can remotely set BIOS setting and clear intrusion detected alerts. To do so on a workstation I supply the popup logon box with a BIOS password. IN the case of a server I have been unsuccessful. The IT Assistant help offered the following: --------- NOTE: In step 3, you may be prompted to enter user authentication information; the type of user authentication you must enter depends on the managed node to which you are connecting. The following are the four possibilities and the type of authentication you must enter for each: If the managed node is a server communicating through DMI or SNMP, enter a valid instrumentation user name and password for that system. If the managed node is a server or client system communicating through CIM, enter valid Windows domain credentials (a valid Windows operating system user name and password) for that system. The user name you enter MUST have administrative privileges to set system configuration options. -------- I am assuming that the I am not connecting to the server via CIM since my Windows domain login does not work. I have not been able to figure out what a 'valid instrumentation user name and password' is for that server. The server has Server Administrator ver 4.5.1 installed. Any help is appreciated. Thanks

wotherspoonl · Answer

When you installed the software on the server you would have entered a password during the selection process for the install. The user name defaults to "root" and the password is whatever you entered. Or try username = root with a blank password. If you then get that working, you can Add a user in IT Assistant, with your required username and password.

OzTeK · Answer

I am also having this problem, and the default of root with no password is not working.

I am running the versions of software from the ver4.3 Systems Management CD.

Message Edited by OzTeK on 04-03-2005 11:47 PM

Systems Management General

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