We powered down our Dell 2161DS2 for weekend server room maintenance and when we powered it back on its now asking for a password.  We have never been prompted for a password for this before.

This KVM also has a web interface that we are able to still access but without that other password we are unable to use the KVM locally in our server room.  There is no option in the web interface to set or reset the local password.  

After the Dell 2161DS2 is powered on and boots up I press PRINTSCREEN to bring up the menu.   I get prompted for a password.  The window shows AUTHORIZE in the title.  The window states "Enter a password".   There is an OK and a Forgot Password button.   

We have tried no password and we have tried our web interface password but neither work here.  This has never had a password set before for the local interface. 

If you click the Forgot password link it says

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Key:   (a random number is shown here)

EID:  ( an identification number is shown here)

Contact Customer Support for a single-use Emergency Password using the key shown above.  Successful use of this password will remove the OSCAR password from the system.

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This unit is out of warranty so Dell support is no help.

Does anybody still have access to this tool to get access to this single-use Emergency Password?