Start a Conversation

Unsolved

J

1 Rookie

 • 

16 Posts

18

February 13th, 2025 12:07

launching virtual console on idrac6 enterprise

hi, I am trying to launch the virtual console for the very first time. when I click on the launch button, it downloads viewer.jnlp.  I have install java but still can't open 

Moderator

 • 

4.1K Posts

February 13th, 2025 16:25

Hello,

 

Have you tried the other virtual console plug in: HTML5 and Native

 

Also try different browsers: Edge, Chrome

1 Rookie

 • 

16 Posts

February 13th, 2025 17:19

hi, I have tried the Native, I do not see option HTML 5 and I have tried chrome, firefox, and edge also installed JAVA on mac/w11 but still getting errors:

on MAC, I get the following error: net.sourceforge.jnlp.LaunchException: Fatal: Read Error: Could not read or parse the JNLP file Caused by: java.io.FileNotFoundException:

on windows, the error is : unable to launch the application and when I looked at the details, one solution that I found was on Dell:  https://www.dell.com/support/kbdoc/en-us/000210820/nmc-ui-unable-to-launch-application-unsigned-application-unrestricted-access

after that, it says connecting to virtual console server but end up getting connection failed.  this is using microsoft edge with 

1 Rookie

 • 

16 Posts

February 13th, 2025 17:33

just to make it clear, on windows, I get all the way to the point where the java comes up and I accept the risk, then it says connecting to Virtual Console server but at the last minute, the connection failed message pops up.

1 Rookie

 • 

16 Posts

February 13th, 2025 17:36

I am running idrac6 enterprise firmware version 2.91.

thank you

Moderator

 • 

4.1K Posts

February 13th, 2025 18:08

Hello,

 

Can you try Native or (Active-X) and IE mode in Edge

https://dell.to/4hZbNu2

 

 

Support for iDRAC6 vConsole Java ended with the JRE 8 update 121.

However, for iDRAC6 users that want to leverage Java Plugin, client systems will require JRE 8 update 121 or earlier.

1 Rookie

 • 

16 Posts

February 13th, 2025 19:43

Thank you Charles,

when i try the native mode using  the IE mode in edge, I get "Connecting to virtual console server" then a popup that says iDRAC6 virtual console: connection failed.  I also downgraded java to 121 but doesn't make any difference.

Moderator

 • 

4.1K Posts

February 13th, 2025 20:11

When using java Add iDRAC to the Exception Site List in the Control Panel > Java > Security.

 

When using IE mode in Edge, verify web page is in “Trusted Sites” and security setting for zone is low or medium-low.

If trusted sites doesn’t work, do the same add it in local intranet zone.

1 Rookie

 • 

16 Posts

February 14th, 2025 20:05

Hi Chris,

so I was able to figure out what was the issue on my part.  Now, I have the iso mapped in the client view in the java virtual media, when I use the Power menu to reboot the server (warm/cold -not sure if there matters). how do I go about hitting F11 so that it can go into install mode.  I've been following this to map the iso:

https://www.dell.com/support/kbdoc/en-us/000124001/using-the-virtual-media-function-on-idrac-6-7-8-and-9

Moderator

 • 

4.1K Posts

February 14th, 2025 20:33

Hello,

 

Try setting the First Boot device:

1 Open a supported Web browser window.

2 Log in to iDRAC6 Web interface.

3 In the system tree, select System > Setup > First Boot Device.

The First Boot Device screen is displayed.

Page 79-80

 

Or the Boot Once feature

page 260-261

 

https://dell.to/4b3avLX

 

1 Rookie

 • 

16 Posts

February 14th, 2025 20:35

I followed the below directions from the idrac6 enterprise user guide pdf:

To select the first boot device through the remote Web interface:

1 Open a supported Web browser window.

2 Log in to iDRAC6 Web interface.

3 In the system tree, select System-> Setup tab -> First Boot Device. The First Boot Device screen is displayed.

Table 2-3 lists the First Boot Device settings.

Table 2-3. First Boot Device

Attribute Description

First Boot Device: Select the first boot device from the drop-down will boot from the selected device on next and subsequent reboots.

Boot Once: Selected = Enabled; Deselected = Disabled. Check this option to boot from the selected device on the next boot. Thereafter, the system will boot from the first boot device in the BIOS boot order.

No Events found!

Top