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140 Posts

71253

February 5th, 2014 05:00

OMSA on Windows Server 2008 R2

I can't figure out why I can't install the patch update 7.0.3.1 on a few of my above referenced servers, I don't get an error, it tries to install the patch then rolls back.

2 Posts

February 5th, 2014 11:00

I'm having the exact same problem, event 1024 from MsiIstaller is logged:

Product: Dell OpenManage Systems Management Software (64-Bit) - Update 'Dell OpenManage Systems Management Software (64-Bit)' could not be installed. Error code 1603.

not much of a help... is there any installation log created anywhere?

February 5th, 2014 23:00

Open a command prompt "as administrator" and run the command "msiexec /update .msp /L*v c:\temp\patch_log.txt"

This patch_log.txt file will have the reason for the failure and why the roll back was initiated.

Thanks,

Sathya.

 

140 Posts

February 6th, 2014 09:00

I'm unable to find that txt file to see a reason as to why the patch has rolled back.

February 10th, 2014 00:00

I hope you want to install OMSA v7.3.0.1 patch.

If you have already installed Dell OpenManage Server Administrator (32 bit), then use the patch executable OM_7301_Sysmgmtx86_Patch.msp. If you have already installed Dell OpenManage Server Administrator (64 bit), then use the patch executable OM_7301_Sysmgmtx64_Patch.msp.

Run the command one more time, "msiexec /update OM_7301_Sysmgmtx64_Patch.msp /L*v c:\temp\patchx64_log.txt" or "msiexec /update OM_7301_Sysmgmtx86_Patch.msp  /L*v c:\temp\patchx86_log.txt" based on which executable you want to run.

Please ensure you have the folder C:\temp existing in C drive before running these commands.

This way you will get the required log.

Thanks,

Sathya.

3 Posts

March 22nd, 2015 10:00

It worked for me! Thanks for the advice.

March 23rd, 2015 00:00

Good to know it worked for you.

Thanks,

Sathya.

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