Problems installing OpenManage Server Administrator 5.1

Question

Hi,

I'm running RedHat EL4 EM64T on an PE2850 and try to install OpenManage Server Administrator 5.1. After a while I get the following message:

error: Failed dependencies:
       libncurses.so.5 is needed by srvadmin-isvc-5.1.0-354.i386
       libgcc_s.so.1 is needed by srvadmin-omacore-5.1.0-354.i386
       libstdc++.so.5 is needed by srvadmin-omacore-5.1.0-354.i386
       libncurses.so.5 is needed by srvadmin-omacore-5.1.0-354.i386
       libpam.so.0 is needed by srvadmin-omacore-5.1.0-354.i386
       libz.so.1 is needed by srvadmin-omacore-5.1.0-354.i386
       libgcc_s.so.1(GCC_3.0) is needed by srvadmin-omacore-5.1.0-354.i386
       libgcc_s.so.1(GLIBC_2.0) is needed by srvadmin-omacore-5.1.0-354.i386
       libstdc++.so.5(GLIBCPP_3.2) is needed by srvadmin-omacore-5.1.0-354.i386
       libstdc++.so.5(GLIBCPP_3.2.2) is needed by srvadmin-omacore-5.1.0-354.i386
       libxml2.so.2 is needed by srvadmin-omhip-5.1.0-354.i386
       libz.so.1 is needed by srvadmin-omhip-5.1.0-354.i386

- Installation of some of the packages have failed.
- Please refer to 'readme_ins.txt' file for more details.

From the readme_ins.txt file I read that I need to install the i386 binaries because of the fact that OM is a 32-bit application.

I copied the right 32-bit versions of the packages needed and tried to install them. This doesn't work, I see a lot of conflicts (see below).

[root@nms1 /data/software/redhat-32]# ls -al
total 6308
drwxr-xr-x 2 root root    4096 Sep 13 09:37 .
drwxr-xr-x 6 root root    4096 Sep 13 09:33 ..
-rw-r--r-- 1 root root   27090 Sep 13 09:37 cracklib-2.7-29.i386.rpm
-rw-r--r-- 1 root root 1346104 Sep 13 09:37 cracklib-dicts-2.7-29.i386.rpm
-rw-r--r-- 1 root root 488043 Sep 13 09:37 glib2-2.4.7-1.i386.rpm
-rw-r--r-- 1 root root   49270 Sep 13 09:37 libgcc-3.4.3-9.EL4.i386.rpm
-rw-r--r-- 1 root root 276479 Sep 13 09:37 libstdc++-3.4.3-9.EL4.i386.rpm
-rw-r--r-- 1 root root 634194 Sep 13 09:37 libxml2-2.6.16-6.i386.rpm
-rw-r--r-- 1 root root 1585476 Sep 13 09:37 ncurses-5.4-13.i386.rpm
-rw-r--r-- 1 root root 1905427 Sep 13 09:37 pam-0.77-65.1.i386.rpm
-rw-r--r-- 1 root root   44358 Sep 13 09:37 zlib-1.2.1.2-1.i386.rpm
[root@nms1 /data/software/redhat-32]# rpm -i *
       package zlib-1.2.1.2-1.2 (which is newer than zlib-1.2.1.2-1) is already installed
       package libgcc-3.4.6-3 (which is newer than libgcc-3.4.3-9.EL4) is already installed
       package libstdc++-3.4.6-3 (which is newer than libstdc++-3.4.3-9.EL4) is already installed
       package pam-0.77-66.17 (which is newer than pam-0.77-65.1) is already installed
       file /etc/security/limits.conf from install of pam-0.77-65.1 conflicts with file from package pam-0.77-66.17
       file /usr/share/man/man8/pam_console_apply.8.gz from install of pam-0.77-65.1 conflicts with file from package pam-0.77-66.17

How do you install the 32-bit binaries besides the EM64T binaries?

Kind regards,

Kees van Rooden

DPYeilding · Answer

try these steps:

1. make sure you have a known good backup of your data

2. make sure all of your drivers and firmware are updated by using the Dell server update CD for Linux. Download it from here and burn it to a CD: ftp://ftp.us.dell.com/sysman/OM_5.1_SUU_LIN_A00.ISO

3. Once you have the CD in the CDROM drive mount it and CD into the root of the CDROM drive and run ./suu -u -installIPMI and him

4. after those updates have been applied reboot the server and CD into the directory you extracted OpenManage 5.1 into.

5. CD into linux\RPMS\supportRPMS\RH3_x86_64 and run rpm -Uvh *.rpm

6. run the following command to perform an express install:
sh linux/supportscripts/srvadmin-install.sh --express

7. when installation is complete start the applicable services by running the following command:
sh linux/supportscripts/srvadmin-services.sh start

kvanrooden · Answer

Step 3 is not possible on the 64-bit memory architecture:

[root@nms1 /media/cdrom]# ./suu -u -installIPMI
Error: /usr/X11R6/lib/libX11.so.6 is required in order to run SUU.
Please install xorg-x11-libs-6.8.1-23.EL.i386.rpm and Re-Run SUU again!

[root@nms1 /media/cdrom]# rpm -qa | grep -i xorg-x11-libs
xorg-x11-libs-6.8.2-1.EL.13.37.2

It's not possible to install the i386 rpm when you have the 64-bit version already installed. Or do you know a way?

Kind regards,

- Kees

DPYeilding · Answer

no, in this case you would run ./suu -u

Systems Management General

Problems installing OpenManage Server Administrator 5.1

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