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July 19th, 2012 09:00

Problems with SUU 7.0

I'm trying to run the Server Update utility on my PowerEdge Servers.  As soon as it launches, I get a messate "There are no updates available for this system.  you can invoide Repository Manager to creaate a Customized SUU repository for supported systems.  Click Yes to invoke Repository Manager, No to continue with SUU.

I get this same mssage when I tried it on a PowerEdge R900 (Winodws Server 2008r2), PowerEdge T710 (Windows Server 2008r2) and Poweredge 2950 (Windows Server 2003)

These are supported systems.  When I click No to continue with SUU, the system just hangs and I never even see the Inventory list.

 

I even tried deleting the C:\Dell\suu folder as well as the temp folder created.  This did not help.

 

 

7 Practitioner

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July 19th, 2012 10:00

It may just be the version you are using. Try this version it should work for you - www.dell.com/.../DriverDetails

Let me know how it goes.

2 Posts

July 19th, 2012 11:00

Below is the output from the command line.

H:\>suu -g

Deleted file - C:\dell\suu\customization\debranded_images.jar

SUU Application is running from Local Drive.

------------------------------------------------

Welcome to the Server Update Utility.

Copyright (c) 2003-2012 Dell Inc. All Rights Reserved.

SUU Version: 7 .0 .0 .409

[Fatal Error] :1:1: Content is not allowed in prolog.

[Fatal Error] :1:1: Content is not allowed in prolog.

Exception :  "org.xml.sax.SAXParseException: Content is not allowed in prolog.

Exception in thread "OMCF_Console" java.lang.NullPointerException

       at com.dell.suu.util.SUUProperties.computeCatalogDate(SUUProperties.java:319)

       at com.dell.suu.util.SUUProperties.computeDifferenceOfCatalogAndSystemDates(SUUProperties.java:288)

       at com.dell.suu.ui.gui.SUContentPanel. (SUContentPanel.java:74)

       at com.dell.suu.ui.gui.SUGuiPlugin.localInit(SUGuiPlugin.java:57)

       at com.dell.suu.ui.gui.SUGuiPlugin. (SUGuiPlugin.java:46)

       at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

       at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

       at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

       at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

       at java.lang.Class.newInstance0(Class.java:355)

       at java.lang.Class.newInstance(Class.java:308)

       at OMCF.PluginManager.instantiatePlugIn(Unknown Source)

       at OMCF.PluginManager.instantiatePlugins(Unknown Source)

       at OMCF.PluginManager.init(Unknown Source)

       at OMCF.PluginManager.setNavigationBar(Unknown Source)

       at OMCF.ui.NavigationBarII. (NavigationBarII.java:201)

       at OMCF.ui.TopPanelModern.init(Unknown Source)

       at OMCF.ui.TopPanelModern. (Unknown Source)

       at OMCF.ui.OMCF_Console.init(Unknown Source)

       at OMCF.ui.OMCF_Console.run(Unknown Source)

       at java.lang.Thread.run(Thread.java:662)

2 Intern

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743 Posts

July 19th, 2012 17:00

Hi Roy,

Try this...It works 100% of the time....

lonesysadmin.net/.../the-easiest-way-to-update-a-dell-servers-firmware

Cheers,

John Bradshaw

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