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July 19th, 2012 09:00
Problems with SUU 7.0
I'm trying to run the Server Update utility on my PowerEdge Servers. As soon as it launches, I get a messate "There are no updates available for this system. you can invoide Repository Manager to creaate a Customized SUU repository for supported systems. Click Yes to invoke Repository Manager, No to continue with SUU.
I get this same mssage when I tried it on a PowerEdge R900 (Winodws Server 2008r2), PowerEdge T710 (Windows Server 2008r2) and Poweredge 2950 (Windows Server 2003)
These are supported systems. When I click No to continue with SUU, the system just hangs and I never even see the Inventory list.
I even tried deleting the C:\Dell\suu folder as well as the temp folder created. This did not help.


DELL-Chris H
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9.7K Posts
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July 19th, 2012 10:00
It may just be the version you are using. Try this version it should work for you - www.dell.com/.../DriverDetails
Let me know how it goes.
roy713
2 Posts
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July 19th, 2012 11:00
Below is the output from the command line.
H:\>suu -g
Deleted file - C:\dell\suu\customization\debranded_images.jar
SUU Application is running from Local Drive.
------------------------------------------------
Welcome to the Server Update Utility.
Copyright (c) 2003-2012 Dell Inc. All Rights Reserved.
SUU Version: 7 .0 .0 .409
[Fatal Error] :1:1: Content is not allowed in prolog.
[Fatal Error] :1:1: Content is not allowed in prolog.
Exception : "org.xml.sax.SAXParseException: Content is not allowed in prolog.
Exception in thread "OMCF_Console" java.lang.NullPointerException
at com.dell.suu.util.SUUProperties.computeCatalogDate(SUUProperties.java:319)
at com.dell.suu.util.SUUProperties.computeDifferenceOfCatalogAndSystemDates(SUUProperties.java:288)
at com.dell.suu.ui.gui.SUContentPanel. (SUContentPanel.java:74)
at com.dell.suu.ui.gui.SUGuiPlugin.localInit(SUGuiPlugin.java:57)
at com.dell.suu.ui.gui.SUGuiPlugin. (SUGuiPlugin.java:46)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
at java.lang.Class.newInstance0(Class.java:355)
at java.lang.Class.newInstance(Class.java:308)
at OMCF.PluginManager.instantiatePlugIn(Unknown Source)
at OMCF.PluginManager.instantiatePlugins(Unknown Source)
at OMCF.PluginManager.init(Unknown Source)
at OMCF.PluginManager.setNavigationBar(Unknown Source)
at OMCF.ui.NavigationBarII. (NavigationBarII.java:201)
at OMCF.ui.TopPanelModern.init(Unknown Source)
at OMCF.ui.TopPanelModern. (Unknown Source)
at OMCF.ui.OMCF_Console.init(Unknown Source)
at OMCF.ui.OMCF_Console.run(Unknown Source)
at java.lang.Thread.run(Thread.java:662)
bradje1
2 Intern
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743 Posts
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July 19th, 2012 17:00
Hi Roy,
Try this...It works 100% of the time....
lonesysadmin.net/.../the-easiest-way-to-update-a-dell-servers-firmware
Cheers,
John Bradshaw