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8777
May 29th, 2004 16:00
Problems w/Server Administrator 3.8 (1.8 A00)
Hi All,
I have been trying to install OM Server Administrator 3.8 (listed in the download as 1.8 A00) it was released on 5/26/04.
Anyhow, I am attempting to install it without the web server, on *many* of the servers I install it on (but not all), the Server Administrator portion fails to install properly, everything else does, Array Manager and the NIC agents. I have installed it on a wide variety of servers PE2400's, PE2450's, PE1650's, PE2650's ,etc... and Server Admins success rate is about 50%.
The servers are all Windows 2003 with latest firmwares (BIOS & RAID) and all Win2K3 Patches, SNMP is installed and configured.
I also upgrade IT Assistant to the recently released one as well and I am also having problem picking up machines with the latest OMCI agents installed (All Windows XP with latest patches). The only thing I am picking up during searches are someone elses 6.1 agents under Win2K (and they probably aren't 100% patched either).
Anyone else out there having these problems?
EJ
EGJ
8 Posts
0
June 3rd, 2004 20:00
Hi All,
I have figured out a few of these.
#1. For Win2K3 Application Load Balanced clusters, the solution was simple, I had to fail over the resources (IP & Disk) to the node I wanted to install Server Administrator on. Once I did this, OMSA installed just fine. I suspect the inactive disk resources were ticking off the installer.
#2. As per other locations in the forum, the Network Load Balanced clusters are still problematic. I can get OMSA to install, but only one server in the NLB cluster is visible in ITA at one time (quite annoying). I have tried several things to remedy this, nothing has worked. I will shortly be working with our Dell technical rep to see if we can't get a fix or work-around.
#3. My OMCI 7.1 problems were mostly an accident. the OM 3.8 installer did not burp back that the credentials for the CIM scan were wrong. I had assumed it was working, once the correct password was entered using the omconfig.exe tool, the 7.1 OMCI instrumentation kicked in no problem. I think Dell should alter the install code to complain if the UserId/Password combo fails during install, at current, it appears it does not.
#4 *PLEASE* note... *ITS NOT* smart to attempt to install OM 3.8 on an extremely busy server (one with heavy file I/O in my case [Caching/Logging web proxy in an NLB cluster]), caused the system to literally freeze up. I had to reboot the server to get it to respond again. But then again, I suspect that this warning is a no-brainer and I am showing some of my own stupidity... If you are installing on an NLB cluster, I suggest drain-stopping until most of the network I/O stops and then pausing or disabling the node first. (deeeerrrrrrr)
EGJ
MichelleT
2 Intern
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127 Posts
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July 12th, 2004 13:00
Thank you so much for the updated post. I wanted to address the second issue regarding only one node in a cluster being discovered in IT Assistant, please perform the following steps.
Stop both ITA services.
Remove the read-only attributes from the dconfig.ini file.
Find the following section and add the line listed:
[DISCOVERY_PARAM]
ELIMINATE_DUPLICATE_NAMES=0
Save the file and start the services back up - force a discovery if necessary.
This workaround allows ITA to no longer overwrite duplicate names.
I hope this information is helpful!