Question about Dell Client Manager

Question

So we recently decided to roll out Dell Client Manager Standard as a supplement to some of our existing management tools. We're still in the test phase, but I have encountered a problem and was wondering if anybody knew how to fix it. Two of the ten systems I deployed the Client Management client to have a problem where the screen blinks every minute as the softOSD component (related to displays) updates the display inventory. It happens every minute without fail and makes the screen flicker for a few seconds. Some identical systems do not exhibit this behavior. I have made sure that the systems in question are on the same driver version and BIOS version as the ones that don't have the problem, but no joy. After spending quite a while poking around in the Client Manage interface, I have been unable to find a setting that would alter this behavior. Anybody have any suggestions?

walshdj · Answer

Did you ever find a solution to this. I am having the exact same problem?

swamped1 · Answer

Did you guys get the solution for this? It is fixed by the softOSD client update here: http://www.entechtaiwan.com/files/sm_client.exe (~600kb)

You can also fix it by setting a registry switch in old versions of the client, but it requires restarting the softOSD service manually or by rebooting. Do a search for "DetectHP" and set it to zero.

Systems Management General

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