R730xd LifeCycle Controller will not update

Question

Service Tag :  BIOS Version : 2.7.1 Firmware Version : 2.30.30.30 iDRAC 8 Express I have started down this road when I put in a USB 3.0 PCI card and then the system fans ran at full speed. I was able to get the BIOS to update from the iDRAC controller up to 2.7.1. No matter which way I have tried to get the LifeCycle/iDRAC controller to upgrade it will not work. The .exe runs, Windows 64 & 32, and I get that the USB Virtual drive is not found. If I upload the .exe to the iDRAC then it gives a cant confirm/verify file. I uploaded the .d7 and it stated the firmware was updating but never finished and required a reset to the iDRAC from the front i button. If I use the LifeCycle controller from the F10 bootup the FTP fails.. ftp.dell.com, downloads.dell.com, etc. If I copy the files to a blank FAT32 USB then it states it can't find any of the files. I created a bootable USB CentOS and tried running the .BIN file and it will run then stop and say the timeout has exceed and upgrade failed. I have tried the .iso that updates all the firmwares. I have tried sus and also does not work. I have reset the iDRAC with the i button, racadm, etc.  Drained the power from the server, etc. I have searched every thing I could possibly find.. now I am here. Any help is greatly appreciated.

DELL-Josh Cr · Answer

Hi, Yeah it sounds like you have tried all of the options, you may need to replace the system board.

Systems Management General

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