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November 15th, 2023 00:48

R740 crashed due to watchdog timer

Hello,

i hope to get help about a error that keeps crashing the server we have.

The watchdog timer reset the system. Tue 14 Nov 2023 02:32:34

Multiple sources claim this to be a hardware issue and not a firmware. Can someone confirm if this is correct?

PowerEdge R740

2.10.0
4.40.00.00

If we need to update the server, can someone provide me with an upgrade path?

thank you for you support.

3 Posts

November 15th, 2023 22:14

Thanks for you response,

do you think its possible to upgrade from 2.10.0 to 2.19.0 direct. Also same for IDRAC from 4.40 to 7.00

I appreaciate your support. If you required more information for a detailed answer i can provide it to you.

Moderator

 • 

3.7K Posts

16-11-2023 04:52 AM

Hello yes to both quetsions: you can proceed and upgrade accordingly.


Professionnel des médias sociaux et des communautés
#IWork4Dell

Moderator

 • 

3.7K Posts

November 15th, 2023 06:54

Hello thanks for choosing Dell.
This I can give you
https://dell.to/3uhRjJl

But I don't know about the rest of the devices you have ( NIC, HBA, PERC..._), you can find them here accordingly:
https://dell.to/49EKFx4
Respectfully,

3 Posts

November 16th, 2023 05:06

Thank for you support.

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