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RAC0225: Sending the test mail failed - iDRAC8
I keep trying with a variety of different settings, settings that I KNOW work on other systems, yet I keep getting the following message:
RAC0225: Sending the test mail failed.
I have changed the Static DNS Domain Name in the iDRAC network settings...
The same setting are working perfectly on my other network devices.
Any ideas?
Stach53
4 Posts
2
July 27th, 2015 12:00
I found that I needed to add a DNS server to the network properties. In my case the gateway. I was using an external smtp server and well... you know the rest.
james.thomason
1 Message
1
December 15th, 2015 09:00
Having read all the above, I entered the SMTP server's IP address instead and it work perfectly. I expect using the correct DNS servers would have helped, but I was configuring the server off site so those were not valid on my connection.
DELL-Josh Cr
Moderator
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8.5K Posts
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February 24th, 2015 08:00
Hi,
What model server is it? Is the firmware up to date? What type of idrac license is installed? Are you using the dedicated port or a shared port? If you configure from command line with racadm does it work? Page 178 http://topics-cdn.dell.com/pdf/integrated-dell-remote-access-cntrllr-8-with-lifecycle-controller-v2.00.00.00_User%27s%20Guide_en-us.pdf
If you create a real alert does that work?
rubenosivich
6 Posts
0
February 24th, 2015 23:00
Hi Josh,
Any ideas?
DELL-Shine K
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February 25th, 2015 00:00
Can you confirm below setting
rubenosivich
6 Posts
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February 25th, 2015 00:00
Shine,
DELL-Shine K
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February 25th, 2015 07:00
Which Mail server are you using? Is authentication enabled on Mail server also? Can you try after disabling SMTP authentication on iDRAC
rubenosivich
6 Posts
0
February 25th, 2015 23:00
Hosted Exchange 2013
Yes
I have, still does not work...
rubenosivich
6 Posts
0
February 26th, 2015 00:00
Please note that I don't have any problem with any other device on my network, all devices send out alerts with no problem at all.
zebb2000
1 Message
0
April 10th, 2015 12:00
Did you get a response to this? I am having the same issues.
rubenosivich
6 Posts
0
April 12th, 2015 04:00
nothing... still dealing with the same issue.
riahc3
74 Posts
0
September 29th, 2015 07:00
Could you please specify a bit better what you had, what you changed it to, and why it works?
This is driving me crazy.
Stach53
4 Posts
0
September 29th, 2015 12:00
Hi RIAHC3,
In our case we are using an external service for email. When I set the static IP4 values for the iDRAC I did not include a primary or secondary DNS server. At the time I didn't see the need to add my internal DNS for a DRAC and requests for the outside world will hit the gateway by default where they find the DNS servers defined there (usually). For some reason I had to put the gateway address in the Primary DNS field so that the DRAC could find the external SMTP server. I'm sure using Google's or L3's DNS would have provided the same result.
Anyhow, you have to tell the DRAC where to get DNS info if your mail server is outside of your WAN.
Andersonr89
1 Message
0
March 2nd, 2016 09:00
iDRAC Settings
Network
Common Settings
Register DRAC on DNS - Mark box
DNS DRAC Name - Drac Name
Auto Config Domain Name - Blank
Static DNS Domain Name - Your DNS server name
Works to me
JeffCRDS
1 Message
0
March 14th, 2016 10:00
This is what worked for me.
My customer is on Office 365 and I had the same alert RAC0225: Sending the test mail failed.
In the SMTP Server field, enter the MX record for your email server. If port 25 is open, use port 25.
Example: domainname-com.mail.eo.outlook.com
Hope this works for you.