Correct. I click on Upgrade. The dialogue box appears "The following component(s) will be Updated:". I click on the "Yes" button and the dialogue box disappears and nothing happens.
When you click upgrade, immediately afterwards you should get a confirmation message before it actually starts the upgrade, do you see that and then nothing?
I have seen the update disk get stuck on one of the updates and exhibit similar behavior. I suggest unchecking all but one update and trying that. Usually firmware updates are the most reliable, so I suggest trying those first. Some drivers and OMSA sometimes need a manual uninstall before the new version can be installed.
try this, go to a command prompt and try running SUU via the command line. suu -u will start the app in cli mode. if you can, post a scrceen shot and or the suu.log file from the c:\dell\suu folder
The 6.4.0 update DVD is working. I downloaded all the ISO files and ran the "copy /b om* om640_suu_a00.iso" as shown in the "Installation Instructions". I then burned that one ISO to DL-DVD and the update ran successfully.
DELL-Rey G
3 Apprentice
•
1.1K Posts
0
February 16th, 2011 14:00
Need more info, what system, what OS?
RDeltaXman
4 Posts
0
February 17th, 2011 13:00
I have the same problem. Im running Win2009R264 on a PE2950. OS has all MS updates as of today.
RDeltaXman
4 Posts
0
February 17th, 2011 14:00
Correct. I click on Upgrade. The dialogue box appears "The following component(s) will be Updated:". I click on the "Yes" button and the dialogue box disappears and nothing happens.
DELL-Rey G
3 Apprentice
•
1.1K Posts
0
February 17th, 2011 14:00
When you click upgrade, immediately afterwards you should get a confirmation message before it actually starts the upgrade, do you see that and then nothing?
DELL-Jeff M
2 Intern
•
793 Posts
0
February 17th, 2011 16:00
I have seen the update disk get stuck on one of the updates and exhibit similar behavior. I suggest unchecking all but one update and trying that. Usually firmware updates are the most reliable, so I suggest trying those first. Some drivers and OMSA sometimes need a manual uninstall before the new version can be installed.
RDeltaXman
4 Posts
0
February 17th, 2011 17:00
I also tried running as administrator and the same thing happened.
DELL-Rey G
3 Apprentice
•
1.1K Posts
0
February 17th, 2011 18:00
try this, go to a command prompt and try running SUU via the command line. suu -u will start the app in cli mode. if you can, post a scrceen shot and or the suu.log file from the c:\dell\suu folder
RDeltaXman
4 Posts
0
February 17th, 2011 18:00
I think I just figured it out. The ISO is only 1.69GB and 6.2.1 was over 4GB. I remember downloading multiple files last time and not for 6.4.0.
I need to look at the downloads again and download all files for 6.4.0. then create one file out of them, then burn the DVD.
DeltaKman
1 Message
0
February 18th, 2011 11:00
The 6.4.0 update DVD is working. I downloaded all the ISO files and ran the "copy /b om* om640_suu_a00.iso" as shown in the "Installation Instructions". I then burned that one ISO to DL-DVD and the update ran successfully.