Start IT Assistant in Browser ??!!!

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@ka-automotive wrote:

Hello,

 

i´ve one question concening IT Assistant.

 

 

It is possible to start it ín my Browser ?  Yes

 

If so, how can i use the IT Assistant by my browser ?  You need to use Internet Explorer 6.0 or later.  I think that it works in Firefox and Mozilla also.

 

What must i do and how is the webadress ?  https://hostname:2607   So if the name of your IT Assistant system is joe, the address would be https://joe:2607 .  Alternatively, you can use the IP Address of the IT Assistant box.  So if the IP address of your IT Assistant system is 192.168.0.2 then you would put in https://192.168.0.2:2607 .

 

That you for your help.

 

Best regards

KA-Automotive

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Hallo,

eventuell klappt es ja auch in Deutsch ;-)

Ich habe gerade mal den Tipp mit der URL (auf mein System bezogen) ausprobiert. Leider bekomme ich im IE 6 die Meldung "Diese Seite kann nicht angezeigt werden"

Kann es sein, dass ich noch irgendeinen Dienst auf meinem Server starten muss oder dass im IIS eine neue Website angelegt werden muss ?

Danke für jeden weiteren Tipp !

MFG
KA-Automotive

I have straight times tap with the URL (referred to my system) tried out.  Unfortunately do I get in the IE 6 the message "this side cannot not be indicated" can it be that I must start still any service on my server or that must be put on a new Website in the IIS ?

Thanks for each further tap!

Please check the IT Assistant Connection Service. You can find it in Windows by going to START - All Programs - Administrative Tools - Services. The service should say "Started". If it has failed to start, you can check the event viewer to see why it has failed."

Hello,

thanks for your reply.

I´ve check the service and its running. If i use the URL:

https://localhost:1311

and

https://localhost:4995

then I get a Website indicated. Only by using the IT-Assistent via Browser, i get the error message:

"The page cannot be displayed"

To open the ITA in the browser i use the URL:

https://localhost:2707Have you still an another idea ?Thank you !

Message Edited by ka-automotive on 02-14-2006 12:56 PM

Hi,

there´s no firefall enabled . . .

Okay.  Can you answer all these questions?

1.  What operating system are you running?

2.  What is the model of the machine that you are installing this on?  (PowerEdge 1900 or Optiplex GX280, etc)

3.  Do you have any other web server applications running on the ITA server?  (i.e. Apache Web Server, IIS, etc...)

4.  Does your operating system have a service pack?  If so, which one?

Also, if you run a netstat -ao, you should see the port 2607 listed there and listening. If you are not able to use https:\\localhost:2607 or https:\\ipaddress:2607 or https:\\127.0.0.1:2607, then there is a problem with ITA or there is anotehr application that is using the port number.

When you use the netstat command from above, if you see the port 2607 listed there, check task manager and see which PID has sbeen assigned to the port. It should be the ITA application.

bloomer