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1513624
The watchdog timer expired.
We have several Dell PowerEdge T620 servers in remote locations throughout our Enterprise. Each of them is randomly throwing the following event and thus far I've found no information about the message or how to resolve it. I'm hoping someone here can help me figure this out.
Event Message: The watchdog time expired.
Severity: Critical
Detailed Description: The operating system or potentially an application failed to communicate to the baseboard management controller (BMC) within the timeout period.
Recommended Action: Check the operating system, application, hardware, and system event log for exception events.
Message ID: ASR0000
System Model: PowerEdge T620
Power State: ON
Operating System: Microsoft Windows Server 2012, Standard x64 Edition
While I've been working in the desktop support world for a very long time, I'm fairly new to Dell servers. I'm trying to help another highly over-worked, over-stressed, administrator with this issue. Is someone can spare the time to help me learn where to look to gain more insight on what might be going on, I'd really appreciate it. I'm willing and able to learn so I can help take some work off a co-worker's plate. Thanks.
Hugo_mexis
2 Posts
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January 28th, 2015 14:00
por favor me podrias apoyar explicandome como es la actualizacion
espero me puedas apoyar saludos
Dell617
1 Message
0
December 30th, 2015 08:00
We are seeing the exact same Watchdog Timer issues on multiple M520
iDRAC 7.4
OMI 2.1.0
ESXi 5.1.0
vSphere 5.5.0
Scalgaro
1 Message
0
February 14th, 2017 09:00
One of my client is asking this:
We are building an Red Hat Linux cluster which needs a functionality of a hardware watchdog. Given that Dell servers are equipped with ASR hardware watchdog, we wonder if it can be usable for our purposes. It is known that this watchdog is used by some hardware subsystems as idrac, ASR mechanism, etc, so we would like to get an answer if our use of the built-in watchdog may interfere with the normal hardware functioning.
Our tests show that the watchdog fulfils our requirements, however we would like to be sure that we will not interfere with some internal hardware functionality or cause system instability.
So, could you please advise if the usage of the built-in watchdog on Dell R820 is allowed by user land applications?