UNSOLVED
S
Sparrow_UA
2 Posts
0
2223
December 18th, 2016 04:00
Dell Latitude 10 st2e touch screen doesn't work
After some time using device touch screen stops working. I assume it's because of Windows updates, because sometimes after tablet restart it starts working. Last days it gets some updates from windows and doesn't work at all.
I tried to fix broblem with troubllefixer from windows. Then i update chipset and Bios drivers from Dell website. I done factory recovery and then download bios and chipset drivers and still no response from touch screan.
That would you suggest me to do?
DELL-Akshatha M
2 Intern
•
1159 Posts
1332
0
Posted December 22nd, 2016 00:00
Hi Sparrow_UA,
Thank you for reaching out to Dell Community Forum.
Please see the below link and check if there are any troubleshooting steps that you have not tried:
please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information
DELL-Akshatha M
2 Intern
•
1159 Posts
1332
0
Posted December 23rd, 2016 06:00
Hi Sparrow_UA,
please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information
Sparrow_UA
2 Posts
1332
0
Posted December 22nd, 2016 00:00
I done it, but still no reply, Touch screan didn't work even in bios and show me error 2000-033 in bios benchmark.