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1 Rookie
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2 Posts
1
84421
May 13th, 2015 02:00
Dell Venue 11 5130 touchscreen driver missing
My cousin recently gave me his Venue 11 tablet as I needed a device to use for just typing up coursework at college, as my 17" MacBook Pro would be too cumbersome and fragile to carry on the London Underground five times a week. So I reinstalled windows 8 onto the tablet and when it booted up, the touchscreen wouldn't work at all. I cannot even find the Synaptics driver to make Windows recognise the touchscreen and the drivers listed on the Dell website do not even work. I've reinstalled Windows countless times as I know Windows 8 contains some form of generic touchscreen driver itself. The screen works when in the UEFI configuration of the tablet but when Windows boots it cannot find it. The Device Manager doesn't even recognise the screen as a HID compliant touchscreen and the System menu in the Control Panel says no touch input available. Does anyone have any idea where the drivers for the screen are?
DELL-Brian B
4 Apprentice
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828 Posts
1
May 13th, 2015 10:00
You need to load the chipset and/or video drivers to resolve this problem. Go to support.dell.com and load the drivers page for the product you have (5130, 7130 or 7140). Pull down those and install and it should fix the issue.
InfiniteNothing
1 Rookie
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2 Posts
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May 13th, 2015 12:00
You are literally a lifesaver. Thank you very much!
smacar01
1 Rookie
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1 Message
3
January 27th, 2017 13:00
Brian,
I've installed the chip set driver file and restarted my tablet, but the touchscreen is still unresponsive. The audio driver isn't working either ("no audio output device is installed"). Do you have any other advice?
Fabrice H
2 Intern
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13 Posts
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April 7th, 2026 12:48
@smacar01 old post, same issues here. I got my 5130 back ( had a 7140 that never went back home, nice friend I have .. ) , windows 10 32bits update, no sound, no touchscreen. I even got a bluescreen last time. I checked with the Dell ePSA, everything seems ok. Well, almost ok as the ePSA is unable to tell about any audio chipset.. no sound coming out from the 5130 ( all dell laptops DO emit a loud "beep" at the end of the ePSA tests, I own a few ). I'm about to toss it and buy a Microsoft Surface (second hand with better CPU and 8gb ram instead of 2 (!!!!!!) for the 5130 and 4 for my missing 7140 )