Dell Venue 11 Pro 7130 - Multiple issues

Hi, I'm posting this here to see if others have experienced any or all of the same issues I'm having.

First the history:

- Purchased (online) a Dell Venue 11 Pro tablet on 12/20/13.

- Device (#1) shipped and was delivered around 1/4/14.  Upon startup I was not prompted by any 'setup' screen and instead was brought to the Windows 8.1 desktop and signed in as 'ATS' user.  Contacted Dell support and they needed to ship me a new device as the one in my possession was never configured and did not have a recovery partition.  (side note: there was sensitive server ip / password info on the device apparently for Dell/Pegatron server for testing/configuration.

- Device (#2) shipped a week later and I received it on 1/17/14 (two days ago).  This device was seemingly configured correctly and I was able to complete the initial setup process HOWEVER I have experienced the following issues (all in just 2 days remember) and the device is completely unusable.

     ISSUES:

1. 'Ghost Touch' ()
2. Freezing during typing or simply browsing (occassionally)
3. Screen goes blank (a few times)
4. Tablet randomly shuts down (regardless of being on AC or battery power).
5. Upon startup I will begin to enter password and device shuts down.

**  The shutdowns have made the device unusable as they happen quite literally minutes apart and I can not often even get to open a browser or application.

My plan after all this is to simply return the two devices and purchased accessories for a full refund but I wanted to hear of any success stories if anyone else has experienced these issues and been able to resolve them either with or without Dell support.

I have never had such an utterly horrid experience by simply trying to buy a new computer.

Thanks in advance for feedback.