Dell Venue 8 Pro unable to connect to WIFI

This method works.  Dell technician took me more than an hour and didn't get to anywhere.

Thank YOU!!  I did go Wayyy back and uninstall both those updates; restarted and it immediately went online.

Thanks DELL for good support peer-to-peer forums!

Hi, Chocowolf.  The reset helped me too but I'm still having wifi trouble although perhaps not as frequently.  I hope your luck holds  :)  Happy New Year!

I had to do a factory reset a while ago as my venue 8 pro was getting slowed up and was having massive power drain issues even while sleeping which the reset corrected

havent had any wifi issues yet since the reset

This worked for me - thanks!

edited to say:  Just wanted to say that holding down the button worked for me.  I had previously used it at home, in our vehicle with wi-fi, and on vacation with no issues.  It wasn't till I returned home that the message about the adapter failed showed up.

Hopefully this will keep working for me, and I hope others can get their issue fixed.  I have the Venue 8.

I've seen a few posts in the last week saying 'this worked for me' or things along those lines. I'm not sure what solution they are referring to. Is it the disabling of certain updates? I tried that half year ago with no luck. Or holding down the power button for a few minutes. Didn't help me either. Possibly this is because you have the venue 8, whereas I have the Venue 11. Possible the 8 is slightly less buggy than the 11.

A while ago I mentioned my workaround with the combined Bluetooth/WiFi dongle. That has also proved to be disappointing. It is a bit more reliable than the built in adapter, but not trouble free. I think it is actually not the dongle itself, but something in the Venue Pro configurations that every now and then disconnects the whole dongle, which forces a reboot yet again. If I were to believe in conspiracy theories It would seem that everything about the Venue Pro tries to make connecting to WiFi and Bluetooth as cumbersome as possible, as if it is not enough that it is a disappointing device by itself but that workarounds to make it less disappointing should be discouraged. I'm sure that is not how it works, but you could be forgiven for thinking otherwise.

Anyway. I've given up and am going to buy a Mac Book Air. Just cutting my losses (money spent on the device, external keyboard and mouse to replace the malfunctioning keyboard lid, the WiFi/Bluetooth dongle and over 40 hours of frustrated trouble shooting and reading forums like this). Enough is enough.

My integrity does not allow me to sell the Venue Pro on the second hand market because you shouldn't sell stuff that is defective and can't be fixed. I wish Dell felt the same way, because they are still selling Venue Pros, although for a much lower price than I got mine. Well...don't get me started about Dell's integrity. Best of luck to those of you who are still waiting and hoping for a solution.

hi, Venue11Pro5130.  You have expressed my feelings exactly.  FYI, the Venue 8 Pro which I have has the same defects as your Venue 11 and no workarounds have worked.  I too wish Dell would stop selling them both.

Good luck with the Mac Book Air and please let us know how it goes.  Would also like your advice on a Windows 8.1 tablet that might work well.  How about the Surface?

Thanks and Happy New Year :)

I didnt have the 2 updates on my tablet so what i done was just UN-install it from the device manager, restarted and when it the tablet started again it picked it up not sure how long for though or if the actual problem is fixed.

I've been having issues with my DV8 for a while, intermittently dropping WiFi and not seeing any networks. Usually when I'm using my Microsoft Bluetooth Mouse.

Normally a restart, followed by a "troubleshoot problems" to reset the adapter solves the issue and the device can then see and reconnect to wireless networks.

Yesterday I had the same issue twice in a row, and the second time wasn't sorted with "troubleshoot problems". 

I read through this thread, didn't have the 2 updates on page 1, tried disabling and re-enabling my adapter in device manager, all to no avail.

I was still seeing the "the dell wireless 1538 a/g/n Adapter adapter is experiencing driver or Hardware related problems" message when trying to troubleshoot.

I found that opening "device manager > selecting the adapter > right click > properties > driver > roll back driver" seemed to work this time.

Thank you Mallons, This worked perfectly.  Saved me a lot of time and grief.  You Rock my friend!

What if neither of these updates are installed? 

i have same issue how is it fixed

unfortunately there isn't any fixes that were seeing from Dell at least nothing public I've seen about this issue

For me restarting the device through the shut down options and actually restarting has brought the Wifi back up everytime however it doesn't solve the wifi problem were currently facing with this device which makes me regret switching from the Lenovo Mixx 2 to the Venue the Lenovo didn't have this problem with it's wifi

The "Fix" for this unfortunately doesn't work for everyone. For me my wifi likes to go out when watching movies and restarting as above mentioned has made it bearable for now. It would be nice if Dell at least recognize that their product has a major defect. It certainly has given me a very negative impression of Dell as a company of how they've handled this so far (customer service isn't too helpful about this issue)

I just started experiencing an issue with Bluetooth and wireless. I'm trying the re-set option.

I didn't have much downloaded, so I went with the Recovery option. I was pleased to see the wi-fi worked again and that my settings and apps were downloaded. If this happens again, I will try the disable/enable trick.