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November 18th, 2017 17:00

Latitude 12 7202 - Dell Rugged Control Center 2.0 is missing Flash function

I recently got a 7202 tablet and reinstalled the operating system and Dell drivers and utilities from scratch. It previously had the version 1 Dell Rugged Control Center installed before I reset it. I did see that version of the control center had the Flash On / Flash Off feature.

With the new 2.0 version, there is no option to turn on the Flash. This renders the flash useless as far as I can tell. This seems like a huge missing piece in the software compared to version 1.0. I was not able to locate the version 1.0 of the Rugged Control Center software to download anywhere on Dell's support site after several search attempts.

Does anyone know where I can find the installer for the Dell Rugged Control Center 1.0 version? Thanks!

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9.4K Posts

November 29th, 2017 06:00

Hi Zoidborg,

Thanks for posting.

Have you tried uninstalling and reinstalling the application software?

The Dell Rugged Control software has been updated, and the earlier  version is not available.  If you wish to utilize that feature, you might try a third party app.

<ADMIN NOTE: Broken link has been removed from this post by Dell>

Here's a driver I found for the Liteon camera, so if your 7202 has that camera, it may work for you.

 

4 Operator

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9.4K Posts

November 29th, 2017 06:00

So are you talking about the Flashlight function or the Camera Flash function?

21 Posts

November 29th, 2017 06:00

I'm aleady familiar with that knowledge base article. I don't see what uninstallimg and reinstalling the program will do as it seems very clear the flashlight feature is not part of the version 2.0 software. Are there plans to bring it into the new version of the rugged control center? Otherwise it is just a useless device on the computer, and that is not a good thing.

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