If it’s a Microsoft account, reset it online, then sign in with the new password. learn.microsoft
If it’s a local Windows account, use the password hint or any configured recovery options. learn.microsoft
If you only need the data and the device is not encrypted, a Windows recovery/reset may be the practical route, but it can erase apps and settings. youtube learn.microsoft
If it’s a BIOS/admin password, Dell’s own community guidance points to contacting Dell Tech Support with proof of ownership rather than bypass methods. dell
anne_droid
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Posted July 22nd, 2026 09:35
Hi
What to try
If it’s a Microsoft account, reset it online, then sign in with the new password. learn.microsoft
If it’s a local Windows account, use the password hint or any configured recovery options. learn.microsoft
If you only need the data and the device is not encrypted, a Windows recovery/reset may be the practical route, but it can erase apps and settings. youtube learn.microsoft
If it’s a BIOS/admin password, Dell’s own community guidance points to contacting Dell Tech Support with proof of ownership rather than bypass methods. dell
Kind Regards
anne_droid