Analyze Service Data Unity

Hi Gladys,

This is a very general question. Are you a Dell EMC service partner or an end customer?

Andre

I´m a Partner, but I want a report like the generated with the SPCollects

using USM.

Gladys García La Sienra Padrón

Consultor TI - Preventa

+52 (442) 312·2880 Ext. 802

+52 (442) 409·4630

garcia_gladys@novamedia.com.mx

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On Wed, Apr 19, 2017 at 7:36 AM, Andre_Durao

Hi Gladys,

There is no such report in Unity, however, there are some tools / files that look similar to what we had in VNX.

Remember that some tools like partner triiage still work on Unity logs.

As for your main question, have a look at these KBs (second KB is a partner restricted KB):

Unity: How to view the system configuration Telemetry files (customer facing KB)

https://support.emc.com/kb/494130

Unity: How to view the array configuration in a GUI format using Dell EMC GS Tools and Unity telemetry files (partner only KB)

https://support.emc.com/kb/494217

Hope this helps

Andre

El archivo completo .tar se debe cargar a Live Optics. Ahí se procesará y entrega la salida.

You have to upload the .tar file to Live Optics via Live Optics Desktop App. Then the Live optics page will return the processed data.