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Rainer_EMC
4 Operator
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8.6K Posts
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January 4th, 2017 09:00
You can use the integrated ESRS Client on the Unity system so that you dont need an extra ESRS Gateway.
It does require the necessary ports allowed on the firewall - see the Unity ESRS manual
Other than that there is no other callhome to EMC Support (modem, EMail,...) currrently supported
nakasy1
4 Posts
February 20th, 2018 00:00
Hi,
If Unity OE 4.1.0.8940590 or more, less than 4.2, please refer KB 503650
https://support.emc.com/kb/503650
Unity: How to configure call home without ESRS [User Correctable]
If Unity OE 4.2 and Later, ConnectEMC can be configured via uemcli commands as well per KB 502699 https://support.emc.com/kb/502699
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Rainer_EMC
4 Operator
•
8.6K Posts
0
January 4th, 2017 09:00
You can use the integrated ESRS Client on the Unity system so that you dont need an extra ESRS Gateway.
It does require the necessary ports allowed on the firewall - see the Unity ESRS manual
Other than that there is no other callhome to EMC Support (modem, EMail,...) currrently supported
nakasy1
4 Posts
0
February 20th, 2018 00:00
Hi,
If Unity OE 4.1.0.8940590 or more, less than 4.2, please refer KB 503650
https://support.emc.com/kb/503650
Unity: How to configure call home without ESRS [User Correctable]
If Unity OE 4.2 and Later, ConnectEMC can be configured via uemcli commands as well per KB 502699 https://support.emc.com/kb/502699