DD2500 | Space: The filesystem is disabled

Question

Hi, We have DD2500 which is decomissionned but we still need the data inside. Following is the alert , Please help us on the procedure to enable back the system ALERT SUMMARY GENERATED AT Tue Aug 9 08:00:03 EAT 2022 ======================================================= Space: The filesystem is disabled. Current Alerts -------------- Id Post Time Severity Class Object Message ------ ------------------------ -------- ------- ----------------- ------------------------------------------------------------- p0-805 Mon Jan 24 17:45:00 2022 CRITICAL Network Interface Index=2 EVT-FCSSM-00001: SCSI Target FibreChannel Port 1b is offline. p0-806 Mon Jan 24 17:45:30 2022 CRITICAL Network Interface Index=3 EVT-FCSSM-00001: SCSI Target FibreChannel Port 2a is offline. p0-807 Mon Jan 24 17:46:00 2022 CRITICAL Network Interface Index=4 EVT-FCSSM-00001: SCSI Target FibreChannel Port 2b is offline. ------ ------------------------ -------- ------- ----------------- ------------------------------------------------------------- There are 3 active alerts. Alert History ------------- No historic alerts in this duration. Log Messages ------------ No recent alerts noted in logs.

DELL-Sam L · Answer

Hello TSILA,

Looking at what you posted it looks like your system is not reconnected correctly. I would double check your connections with the install guide to make sure that all is connected as needed. Here is the link to the install guide. https://dell.to/3pTr0nq

TSILA · Answer

I don't see FC on the system , may be that caused the issue ? but what does 'space' mean : a disk full ?

DELL-Sam L · Answer

Hello TSILA,

Your file system maybe disabled and if so then you will need enable it. Now it is best since you are trying to recover data that you open a support case. If you want to try enable your filesystem here is a link to a kb that explains how. https://dell.to/3cyQbZg

TSILA · Answer

I tried to disable the mentionned ports 1b, 2a, and 2b, then enabled filesys but it could not start. Now i see that those port are virtual as there is no FC connected (since the begining).

I think I cannot open a support case as this is not under contract. that's why I need help from the community. here is the screenshot while trying to reenable filesys

DDF process died; restarting

TSILA · Answer

Have also tried to upgrade the system to higher release but got the error mentionned HERE However, the proposed solution in that link is not working: upgrade always fail

Unity

DD2500 | Space: The filesystem is disabled

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