UNSOLVED
DD2500 | Space: The filesystem is disabled
Hi, We have DD2500 which is decomissionned but we still need the data inside. Following is the alert , Please help us on the procedure to enable back the system ALERT SUMMARY GENERATED AT Tue Aug 9 08:00:03 EAT 2022 ======================================================= Space: The filesystem is disabled. Current Alerts -------------- Id Post Time Severity Class Object Message ------ ------------------------ -------- ------- ----------------- ------------------------------------------------------------- p0-805 Mon Jan 24 17:45:00 2022 CRITICAL Network Interface Index=2 EVT-FCSSM-00001: SCSI Target FibreChannel Port 1b is offline. p0-806 Mon Jan 24 17:45:30 2022 CRITICAL Network Interface Index=3 EVT-FCSSM-00001: SCSI Target FibreChannel Port 2a is offline. p0-807 Mon Jan 24 17:46:00 2022 CRITICAL Network Interface Index=4 EVT-FCSSM-00001: SCSI Target FibreChannel Port 2b is offline. ------ ------------------------ -------- ------- ----------------- ------------------------------------------------------------- There are 3 active alerts. Alert History ------------- No historic alerts in this duration. Log Messages ------------ No recent alerts noted in logs.
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Posted August 30th, 2022 08:00
Hello TSILA,
Your file system maybe disabled and if so then you will need enable it. Now it is best since you are trying to recover data that you open a support case. If you want to try enable your filesystem here is a link to a kb that explains how. https://dell.to/3cyQbZg
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Posted August 30th, 2022 02:00
I don't see FC on the system , may be that caused the issue ? but what does "space" mean : a disk full ?
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Posted August 30th, 2022 23:00
I tried to disable the mentionned ports 1b, 2a, and 2b, then enabled filesys but it could not start. Now i see that those port are virtual as there is no FC connected (since the begining).
I think I cannot open a support case as this is not under contract. that's why I need help from the community. here is the screenshot while trying to reenable filesys
DDF process died; restarting
DELL-Sam L
Community Manager
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Posted August 29th, 2022 08:00
Hello TSILA,
Looking at what you posted it looks like your system is not reconnected correctly. I would double check your connections with the install guide to make sure that all is connected as needed. Here is the link to the install guide. https://dell.to/3pTr0nq