disk firmware upgrade problem

Question

Unity XT 680  OE version: 5.2.2.0.5.004 try to apply Disk Firmware: UNITY-Drive-Firmware-V20-2022-06-13 I got 'Error code: odfu_failed' in upgrade drive firmware wizard. in adminobjs.txt file of service data I have this error for about 77 same disk. vendor ID: TOSHIBAproduct ID: P6V1T60D EMC1600product rev: PD66TLA number: 005054012ODFU status: 6ODFU fail code: 7ODFU prior firmware rev: PD66

DELL-Josh Cr · Accepted Answer

Hi, Thanks for your question. Try the steps in this article. https://dell.to/3RY5Y4g Let us know if you have any additional questions.

yasix · Answer

by the way i find the disk listed in this Article

https://www.dell.com/support/kbdoc/fr-ed/000064895/dell-emc-drive-capacity-labels-on-handle-may-not-match-the-vendor-top-cover-label-based-on-visual-inspection?lwp=rt

yasix · Answer

Thanks Josh

I identify 1 disk with FAIL_WRITE_BUFFER Error

5_0_0 FAIL (6) FAIL_WRITE_BUFFER (3) PD66

remove it and run upgrade again now I get same Error on another disk

2_0_0 FAIL (6) FAIL_WRITE_BUFFER (3) PD66

Also I have "FAIL (6) FAIL_CREATE_LOG (7) " on other disks of this type.

is there anything I can do about that?

yasix · Answer

could I have this additional command so I can fix it myself? I know it may be not standard procedure but the device is in a restricted building.

DELL-Josh Cr · Answer

If you call phone support, have it escalated they may allow you to sign an NDA to allow for it if yuo are part of the partner program.

Unity

Was this post helpful?