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1 Rookie

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6 Posts

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August 20th, 2025 15:29

Follow-up on Support Renewal Reques

I am following up on my request regarding the renewal of our support contract. I spoke with your team about a week ago, but I have not yet received any update or confirmation.

Could you please provide me with the status of this request? If you need any additional information from my side, I will be happy to provide it.

Thank you for your assistance, and I look forward to your response.

Moderator

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9.4K Posts

August 20th, 2025 15:31

We do not have access to this information for community forum support. 

1 Rookie

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6 Posts

August 20th, 2025 17:45

Our support contract for the Dell SAN Unity 480 is about to expire, and we are eager to proceed with the renewal as soon as possible. Could you please provide an update or next steps to ensure there is no interruption in support?

We appreciate your prompt assistance.

Moderator

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9.4K Posts

August 20th, 2025 18:23

You will have to call in. 

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