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1 Rookie
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49 Posts
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2543
February 28th, 2017 00:00
How to send in feature request or report bugs and faults in documentation
Hi,
Does anyone know the procedures for the following:
- Send in feature request/enhancements
- Report bugs without opening support tickets (support tickets tend to be time consuming)
- Report errors in the current documentation without opening support tickets (support tickets tend to be time consuming)
Thanks.
Best regards,
M.
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Rainer_EMC
4 Operator
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8.6K Posts
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February 28th, 2017 04:00
Hi Marcel,
for enhancement requests you typically work with your EMC or partner technical contact
there is also
https://emcinformation.com/PERS/SI/.ashx
Rainer_EMC
4 Operator
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8.6K Posts
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February 28th, 2017 04:00
Reporting bugs is through opening service requests - this is how problems gets triaged and support needs to check if its really a bug, if a bug has already been opened for that and so on.
That also filters the relevant config info and creates a description that engineering can work with efficiently.
Similar for documentation errors - they get tracked via a documentation bug that also needs a service request.
If you feel that its too time consuming you can try customer service chat - but that will also in the end result in an SR to be opened.
Rainer
MANTHINI MEHER VARDHAN
1 Rookie
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2 Posts
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May 24th, 2024 16:52
When I add a TP-LINK NANO Bluetooth adapter, the system's Bluetooth drivers are automatically deleted. Additionally, the system connects before the pairing message is accepted. Is this a bug? or any issue in the driver update?
