is Hardware support mandatory?

Question

hi everybody I hope you will be fine in these COVID-19 days as I understand, on emc storage buying process, software Support (for example M-PSM-SW-012) is mandatory. what about hardware support? is it mandatory? (for example M-PSM-HW-012) can I order a storage with software support, but without hardware support?   thanks alot MDRZ

DELL-Sam L · Answer

Hello MDRZ, No you can’t order software support without also having hardware support for a unity system.

Unity

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