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September 10th, 2019 02:00

License key for Unity VSA

Hi team, I installed EMC Unity Appliance on my Lab setup to test .During initial configuration, it’s prompting License key to enter, So is there any trail License Key to register to use product for test ? I've followed the instructions on www.emc.com/getunity to request a license key with no luck page says I am not connected - check Network - no idea what's that Thanks

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125 Posts

September 10th, 2019 02:00

September 12th, 2019 00:00

Hi @VMoussa.VCDx ,

Thank you for your post in our page.

Looking at the details provided so far, the information provided by @ChrisHolloway is the correct method to acquire the license files for the VSA appliance.

If you experience any issues with the license file for the VSA appliance, please update this Post with your issue, as well as a screenshot of any errors that you may be encountering.

Alternatively please feel free to send a private message to me and I can try to verify if there are any other workarounds to acquire the license files.

3 Posts

April 27th, 2020 14:00

Hi Mister Lopes,

The problem is the same. unable to access the web page to generate the license key.
Can I contact you privately?

 

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7.7K Posts

April 27th, 2020 15:00

Hello Frites,

For all Dell EMC Unity Products except the community edition, A license must be purchased through the Dell EMC Sales team (may already be part of the sales order). Once a license is purchased, the user should receive an email with License Authorization Code (LAC) number.

 

The user needs to follow the instruction on the email to activate the license (one time). Once activated, the user can download the license file anytime (text file with details about licensed product, license key). Direct link will be provided on the email.

Please let us know if you have any other questions.

3 Posts

April 28th, 2020 02:00

Hi Dell-Sam L,

Sorry not to say earlier.
I am using UnityVSA in trial version for training with vCenter.
UUID: 88409D65-5496-5DDE-84F6-ED4C747F16A2
Do I have to be a Dell EMC partner to create a free license key?
I can send you in MP the captures of the DPE and UUID.

 

DPE TYPE : Virtual_dpe    DPE MODEL : VIRT DPE

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7.7K Posts

April 28th, 2020 13:00

Hello Frites,

Anyone can get a free license. You may need to register first, if you do not have an account already but this will be prompted from this same link: https://dell.to/2yPmzm8

Once your account is created then you can go to the following link and get your license. https://dell.to/383Xn88

Please let us know if you have any other questions.

3 Posts

April 29th, 2020 15:00

Hello Sam,

That night, I was able to register as a Business Client. And here is the page to generate the license key.
I finish downloading the appliance again with my active account and tomorrow I can continue my training!
Thanks a lot and see you soon!

Frites from Belgium

May 15th, 2020 09:00

I spent a few hours trying to get a license file for a UnityVSA today. Finally sussed it, so posting what I did here in the hope it helps someone...

 

1) I confirmed the UnityVSA had internet access and that DNS resolution was working using the VM console, by logging in as 'service' and PING'ing www.dellemc.com

image.png

 

2) I did not have any success using the URL https://dell.to/383Xn88 but I did using the URL https://www.dellemc.com/en-us/auth/elmeval.htm - the difference is subtle:

https://dell.to/383Xn88 
image.png
image.png
 
https://www.dellemc.com/en-us/auth/elmeval.htm 
image.png
image.png

 

 

3) I did NOT copy/paste the whole System UUID into the website. Instead I copy/pasted the 5 sections separately, to ensure the "-"' dashes were not causing any issues in the background.

image.png

 

4) It took about 40-45 minutes from the UnityVSA ova being deployed & powered on, before I eventually got a license file issued. I am guessing it registers itself with some back-end system within Dell, that this website is checking before issuing the license file.

 

5) When you finally get the download button, if you right click and select "save link as" it will save as a .lic file, which is the supported file extension for installing into the initial configuration wizard

 

Enjoy.

M

1 Message

November 12th, 2020 22:00

Hi guys,

I've been trying to get an evaluation key for days but keep getting the "Not connected. Verify network" error message. I have tried all the suggestions in this thread but without success.

Is there something else I can try?

Thank you!

1 Message

November 13th, 2020 00:00

I have the same problem

I'm not able get license file.

The old link  https://dell.to/383Xn88 redirect to the https://www.dellemc.com/en-us/auth/elmeval.htm

Could someone help how get license file?

UUID is 2686DD27-B107-268D-9AD7-AE4FF0B5585D

Thanks

 

Moderator

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7.7K Posts

November 13th, 2020 09:00

Hello peterk22,

We are aware of the site issues.  We are working to resolve the site issue.

4 Posts

September 12th, 2021 11:00

Hi guys from Dell.

Can't get license file from the site. Please help me.

Removed by  Moderator
 
Thanks

Moderator

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7.7K Posts

September 13th, 2021 09:00

Hello sirpawel,

Have you tried to use a different browser?  I was able to use your UUID and get the download to start.  Are you logged in to the license site when trying to get the download?

Moderator

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9.4K Posts

September 21st, 2021 14:00

Hi,

It looks like it has been reported as an issue right now. https://dell.to/3lS0LeG

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5 Posts

September 21st, 2021 14:00

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