UNSOLVED
License key for Unity VSA
Hi team, I installed EMC Unity Appliance on my Lab setup to test .During initial configuration, it’s prompting License key to enter, So is there any trail License Key to register to use product for test ? I've followed the instructions on
www.emc.com/getunity to request a license key with no luck page says I am not connected - check Network - no idea what's that Thanks
DELL-Josh Cr
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Posted January 6th, 2023 10:00
Did they provide you with a case number? Which country are you in? I unfortunately do not have the ability to create the licenses.
DELL-Josh Cr
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Posted January 9th, 2023 07:00
Can you private message me the uuid it is generating and your email address. I will try to send it to the correct group.
marcelopimenta78
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Posted January 17th, 2023 09:00
Please, I'm with the same problem. May I help me?
DELL-Josh Cr
Community Manager
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Posted January 17th, 2023 09:00
Hi marcelopimenta,
The only way is to call in to support, I was not able to get this resolved through the private message.
Information needed in the Service Request:
• Software Part Numbers – 456-110-674 UnityVSA CE 4TB=IC
• Quantity/Capacity – Qty 1
Machine information: UUID
Site Info
If this is a Dark Site, please inform Licensing of this
Reason for trial license = UVSA CE Trial License Website is downahmadabdeen
1 Message
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Posted January 17th, 2023 10:00
Hello,
I live in Germany now, can you please give me the support number in Germany
DELL-Josh Cr
Community Manager
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Posted January 17th, 2023 10:00
Sure,
Telephone : 0800 085 5556 (toll free) Normal rate: +49 34578 225026 (landline fee) alaskowski1
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Posted March 3rd, 2023 11:00
I'm having the exact same issue. Couldn't find a functioning web portal to generate a trial license, so I called the support number listed above and they didn't know what software I was talking about, and also insisted on site info or service tag. After considerable trouble, they were able to open support case for me. Here's to hoping I actually get some licenses to test with in due course. Trial testing a product should not be this difficult.
DELL-Josh Cr
Community Manager
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9693 Posts
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43676 Points
988
0
Posted January 6th, 2023 07:00
Hi,
Thanks for your question. The license site is not working. The only way to get a license is to call phone support, it is not something we can provide on the forums.
Information needed in the Service Request:
• Software Part Numbers – 456-110-674 UnityVSA CE 4TB=IC
• Quantity/Capacity – Qty 1
Machine information: UUID
Site Info
If this is a Dark Site, please inform Licensing of this
Reason for trial license = UVSA CE Trial License Website is down