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DELL-Josh Cr
Moderator
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9.5K Posts
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December 18th, 2023 16:03
Hi,
Thanks for your question.
5.3 should use an XML file not a lic file. Have you tried generating a new license file?
Let us know if you have any additional questions.
Ken_Hsu
1 Rookie
3 Posts
December 19th, 2023 02:28
@DELL-Josh Cr
Thanks,
I have tried generating a new license(XML) , but still the same error
December 19th, 2023 14:02
You will need to call phone support and talk to the licensing team. 800-782-4362, Option 4, Option 4
December 20th, 2023 01:22
Thank you for your reply, I'll call support and talk to the licensing team
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DELL-Josh Cr
Moderator
•
9.5K Posts
0
December 18th, 2023 16:03
Hi,
Thanks for your question.
5.3 should use an XML file not a lic file. Have you tried generating a new license file?
Let us know if you have any additional questions.
Ken_Hsu
1 Rookie
•
3 Posts
0
December 19th, 2023 02:28
@DELL-Josh Cr
Thanks,
I have tried generating a new license(XML) , but still the same error
DELL-Josh Cr
Moderator
•
9.5K Posts
0
December 19th, 2023 14:02
You will need to call phone support and talk to the licensing team. 800-782-4362, Option 4, Option 4
Ken_Hsu
1 Rookie
•
3 Posts
0
December 20th, 2023 01:22
@DELL-Josh Cr
Thank you for your reply, I'll call support and talk to the licensing team