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August 5th, 2024 07:51

The specified license file is invalid. (Error Code:0x2800120)

I am reaching out to seek assistance regarding an issue I have encountered with the Unity VSA community version 5.3.
After several installations of the latest Unity VSA and generating the license file, I continuously receive the following error message when attempting to upload the license:
"The specified license file is invalid. (Error Code:0x2800120)"
Despite following the recommended procedures, I have been unable to resolve this issue.
Could you please provide guidance on what might be causing this problem and how I can successfully upload the license file?

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August 6th, 2024 08:06

@DELL-Sam L​

Hello Dell-Sam L.
I just solved the problem.
It is the same license xml file, but the xml file downloaded from "https://www.dell.com/en-us/dt/products/elmeval.htm" generates an error, but the one received by email is valid.
Thank you for your help.

Best regards

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August 5th, 2024 16:00

Hello sjhan0908,

I have sent you a link to the download via your email address on file. You can use that link and it should complete your install.

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August 6th, 2024 07:10

@DELL-Sam L​ 

Hello Dell-Sam L,

I have reinstalled using the file from the link you provided and generated and uploaded the license, but I am still encountering the same error. Could there be another issue?

 system-uuid : 164CB479-AB5B-667B-B328-F7D9EA27E3E4

Best regards

(edited)

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September 15th, 2024 15:31

@DELL-Sam L 

I have encountered a same problem when import UnityVSA 5.3.0 xml license, can you please help me fix it?

UUID: E44FFA40-AE44-EF04-2AB4-E53B1F56665A

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September 16th, 2024 16:47

Hello Nomiba8a,

I have sent you the link to the email address on file.

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September 17th, 2024 06:03

@DELL-Sam L

It's working now, Thanks a lot for your help!

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September 18th, 2024 21:24

@sjhan0908​ Hello

Can you give me de email to request the license?

Best regards

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September 18th, 2024 21:25

@DELL-Sam L​ 

I have the same problem can you help me with this?

Best regards

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September 19th, 2024 10:13

Hello GenesisChavador,

I have sent you the link.

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October 14th, 2024 09:03

@DELL-Sam L​ Could you please provide me with the email address ? I have the same activation issue

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October 14th, 2024 12:44

Hello jrick-tmxx,

I have email you the link.

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October 14th, 2024 12:56

I have the sam problem as well... 
Also not finding update in the download section to 5.4 (my account do not have access) 

have the XML to lic problem ... 

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October 14th, 2024 13:06

Hello veeam-sam,

I have sent you the link.

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October 14th, 2024 18:47

@DELL-Sam L Could you please send it to me by email as well? I'm having the same activation problem where I only get the XML

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October 14th, 2024 19:42

Hello michewgomes,

Link sent.

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