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Simon1965
updated
4 years ago
Solved!
1 Rookie
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3 Posts
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587
January 11th, 2023 04:00
When trying to look at my Service Request I get the following error message:You are not authorized to view this DELL EMC Service Request.how can I get my access raised?
1 person also has this problem
Responses (3)
Solutions (0)
DELL-Josh Cr
Community Manager
9693 Posts
43676 Points
388
Posted January 11th, 2023 10:00
Hi,
Thanks for your question. Can you private message me the case number? Are you viewing it with the account you created it with or the email you opened the case with?
Let us know if there is anything else we can help you with.
375
Posted January 12th, 2023 03:00
Thanks for the reply. I have PM'd my info to you.
332
Posted January 17th, 2023 02:00
Seems to be working now. Thanks for the Help.
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DELL-Josh Cr
Community Manager
•
9693 Posts
•
43676 Points
388
0
Posted January 11th, 2023 10:00
Hi,
Thanks for your question. Can you private message me the case number? Are you viewing it with the account you created it with or the email you opened the case with?
Let us know if there is anything else we can help you with.