UNITY 300 restore to defaults

Question

Hi all, I have just received a Unity 300 and I have some questions about it.  I found we can restore to default the system switching controllers to service mode but I supose that procedure wipe out the license, isn't it? As we are not the original customer I don't know if I can access to download license file. Is any way to obtain the license from system before restore it to defaults? Thanks in advance,

tianchou · Accepted Answer

you can connect the boot disk directly to you desktop and then copy the license file.  then you can svc_reinit to reinitialize the system to factory default.

jtejada.ralco · Accepted Answer

I have found other way.... Using the collecting service data tool downloads a tar file with a copy of some system files from SPA and SPB, if you search into SPA files you can find the path /EMC/backend/CEM/licenses/ and the .lic file into it.

DELL-Sam L · Answer

Hello jtejada.ralco,

You want to save your license before you start the reinit process. The license file will be located on the primary SP under /EMC/backend/CEM/licenses/. Without the license file the system cannot be initialized after the reinit.

jtejada.ralco · Answer

How to save the file? I am trying to access SSH with service user but access to this path is restricted

DELL-Josh Cr · Answer

You will need root access to obtain access to the directory. You will need to call phone support.

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