Hi, I setup this Unity VSA couple of weeks ago and can not remember the admin password to connect from Unisphere/GUI. I've changed the default Password123#, so that is not longer valid.
However, I have SSH/Console access using the service account.Is it any way to reset the admin password or create another user with admin role to then access the GUI ?
Does running the svc_intial_config will help ?
I could not find any CLI or SVC command to do it and there is not hardware reset on the VSA as the physical one.
I have followed the KB but it doesn't seem to reset the admin or service password.
This issue seems to be a feature of the VSA (community edition anyway). This is the second time I have had this problem, the last time i thought I had genuinely forgot the password so I redeployed a new VSA. This time I know I'm using the correct passwords. I'm also using a different version this time.
I really don't want to have to redeploy it again... :-(
maniemc
169 Posts
2534
0
Posted August 10th, 2017 01:00
Refer KB 487443