Unity VSA 4.1.2 admin password reset

Question

Hi, I setup this Unity VSA couple of weeks ago and can not remember the admin password to connect from Unisphere/GUI. I've changed the default Password123#, so that is not longer valid. However,  I have SSH/Console access using the service account.Is it any way to reset the admin password or create another user with admin role to then access the GUI ? Does running the svc_intial_config will help ? I could not find any CLI or SVC command to do it and there is not hardware reset on the VSA as the physical one. Please advise Thanks

maniemc · Answer

Refer KB 487443

emc_jps · Answer

Thanks maniemc, that KB solved my problem on the VSA and admin account password. Help appreciated

DJMC117 · Answer

Hi

Did this work for you first time?

I have followed the KB but it doesn't seem to reset the admin or service password.

This issue seems to be a feature of the VSA (community edition anyway). This is the second time I have had this problem, the last time i thought I had genuinely forgot the password so I redeployed a new VSA. This time I know I'm using the correct passwords. I'm also using a different version this time.

I really don't want to have to redeploy it again... :-(

D

emc_jps · Answer

Hi DJ, Yes it worked for me first time on my community edition VSA and did not want to re-deploy my lab.

I’ve also found other VSA white paper explain same procedure with additional screen shots (page 26).

https://www.emc.com/collateral/white-papers/h15092-dell-emc-unity-vsa.pdf

I hope help to you.

Unity

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