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September 19th, 2021 10:00

Unity VSA licence creation - getting error on Dell-EMC website

Hello all,

I am trying to create a license for Unity VSA Community Edition, using the link:

https://www.delltechnologies.com/pl-pl/auth/elmeval.htm

(same happens with en-us URL instead of pl-pl)

but I am only getting a pop-up error "Not connected, Verify network".

Is there a problem with the UnityVSA Eval licensing site - and how can I get a license ?

This was working fine just a few weeks ago.

Best regards,

Krzysztof

 

2021-09-19 (1).png

 

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January 14th, 2022 08:00

Hello rafatq,

Try to use this link and you should be able to get your license. https://dell.to/3KnVVRR

2 Posts

January 14th, 2022 12:00

Same issue,

Tried all the above links, the Issue still remains.

How can I activate my UnityVSA?

 

Best regards,

Avia

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January 14th, 2022 15:00

Hello xAyx,

Which error are you getting when trying to access the link?

1 Message

January 15th, 2022 05:00

Hi DELL-Sam L, 

I am getting a pop-up saying "www.delltechnologies.com says Not Connected. Verify Network." from the link you provided on the 14th of January https://dell.to/3KnVVRR as well as from the https://www.delltechnologies.com/pl-pl/auth/elmeval.htm link. 

fern001_0-1642254547767.png

 

2 Posts

January 15th, 2022 09:00

Hello DELL-Sam L,

Same here, I'm getting pop-up saying "Not Connected. Verify Network."

xAyx_0-1642268570548.png

Also tried contacting support, unfortunately the support team doesn't know the product and unable to assist in getting a key file.

Best regards,

Avia.

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January 18th, 2022 09:00

Hello xAyx,

Thanks for confirming that it is the same error.  I have checked and opened a support case to get this resolved again.

1 Message

February 1st, 2022 01:00

This is still a problem. Tried to register today.

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February 1st, 2022 09:00

Hello Mic007,

You can open a service request with the License Operations team, and they can assist you in getting a license.  Here is the link to contact them so that they can provide you with a license. https://dell.to/34rYxgF

 

We are still working on getting the website link working again but this is a work around that can be used till the site is fixed.

July 17th, 2022 01:00

Still we are waiting for fixing this issue

how can we get license sooner ?

July 17th, 2022 01:00

Hi,

Having the same issue, please let me know if I can provide UUID for the license till the issue is fixed, thanks.

MohammedAzhar_0-1658047434301.png

 

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July 18th, 2022 09:00

Hello Mohammed Azhar,

Here is a way that you can get your license.

The workaround for getting the UnityVSA Community Edition trial license is to open a Service Request with License Operations.

Licensing Service Request for UVSA CE Trial License:

Customer (internal or external) opens a Licensing Service Request.

1.           There are 3 ways to open a Service Request:

  • By visiting https://dell.to/3Ogk516 and using the Live Chat. The Chat Team will assist the requester to create a Ticket.
  • A Service Request can be opened on the Support Site by selecting "Create a Service Request" and providing all the relevant information required to address the request.
  • Contact the Dell EMC Support Line by calling 800-782-4362, option 4, option 4, (at any time) and they will assist you and/or create an SR on your behalf.

2.           Information needed in the Service Request:

  • Software Part Numbers – 456-110-674    UnityVSA CE 4TB=IC
  • Quantity/Capacity – Qty 1

3.           Machine information: UUID

4.           Site Info

5.           If this is a Dark Site, please inform Licensing of this

6.           Reason for trial license = UVSA CE Trial License Website is down

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December 28th, 2024 23:37

Bonjour Je souhaiterai une licence d'essaie pour tester(trial licence)

UID 475B2AED-15BF-F435-E632-9F0FCDC017F5

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December 30th, 2024 13:54

Salut
Merci pour votre question.
Vous devrez utiliser https://dell.to/49WnMFA

Faites-nous savoir si vous avez d’autres questions.

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December 31st, 2024 13:19

Bonjour, effectivement c'est que j'ai essayé.

  • Dell Technologies software license request form

    LET'S GET STARTED

There is an issue connecting to license server. Please try after sometime or contact the administrator
La version que j'ai pu télécharger 5.1.0.0.5.394. Je n'ai pas pu téléchargé la plus récente.
Merci

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December 31st, 2024 13:32

Nous travaillons à résoudre ce problème. 

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