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DELL-Josh Cr
Moderator
•
9.5K Posts
2
November 9th, 2020 14:00
I unfortunately don’t. I have done a second escalation to try and get it fixed.
0
November 2nd, 2020 12:00
Hi dj404,
Is it on the website where you are receiving the error after entering the UUID?
dj404
1 Rookie
5 Posts
November 2nd, 2020 13:00
Thanks Josh - yes on the website, on clicking submit:
Can you try a different browser?
November 2nd, 2020 14:00
Unfortunately the same result, have tried Chrome, Edge (chromium), Internet Explorer and Firefox on multiple systems. Thanks again for looking in...
I submitted a request to the website team to look into it. You may want to contact phone support and see if they can generate a license.
November 3rd, 2020 03:00
Appreciate that, thank you
Unfortunately , support were unable to help without a site ID and could not progress with only the System UUID
November 3rd, 2020 07:00
Ah ok, hopefully we can get the site fixed quickly.
StretchyCloud
November 9th, 2020 13:00
Any updates on this Josh?
This appears to be impacting more and more users, myself included.
November 13th, 2020 12:00
Many thanks for this, appears to be back up and running
That is great news
dsfsddsf
1 Message
September 15th, 2021 07:00
The VSA license site is broken again. Tried on multiple devices & browsers
DELL-Sam L
7.8K Posts
September 15th, 2021 08:00
Hello dsfsddsf,
I can access the license site both externally and internally. I will check to see if there was an issue with the license site or if there was an upgrade done recently.
GURY4444444444
3 Posts
September 15th, 2021 15:00
does not work here either
forget this poor offering go with hpe store once at least it works so does
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DELL-Josh Cr
Moderator
•
9.5K Posts
2
November 9th, 2020 14:00
I unfortunately don’t. I have done a second escalation to try and get it fixed.
DELL-Josh Cr
Moderator
•
9.5K Posts
0
November 2nd, 2020 12:00
Hi dj404,
Is it on the website where you are receiving the error after entering the UUID?
dj404
1 Rookie
•
5 Posts
0
November 2nd, 2020 13:00
Thanks Josh - yes on the website, on clicking submit:
DELL-Josh Cr
Moderator
•
9.5K Posts
0
November 2nd, 2020 13:00
Can you try a different browser?
dj404
1 Rookie
•
5 Posts
0
November 2nd, 2020 14:00
Unfortunately the same result, have tried Chrome, Edge (chromium), Internet Explorer and Firefox on multiple systems. Thanks again for looking in...
DELL-Josh Cr
Moderator
•
9.5K Posts
0
November 2nd, 2020 14:00
I submitted a request to the website team to look into it. You may want to contact phone support and see if they can generate a license.
dj404
1 Rookie
•
5 Posts
0
November 3rd, 2020 03:00
Appreciate that, thank you
Unfortunately , support were unable to help without a site ID and could not progress with only the System UUID
DELL-Josh Cr
Moderator
•
9.5K Posts
0
November 3rd, 2020 07:00
Ah ok, hopefully we can get the site fixed quickly.
StretchyCloud
1 Rookie
•
5 Posts
0
November 9th, 2020 13:00
Any updates on this Josh?
This appears to be impacting more and more users, myself included.
dj404
1 Rookie
•
5 Posts
0
November 13th, 2020 12:00
Many thanks for this, appears to be back up and running
DELL-Josh Cr
Moderator
•
9.5K Posts
0
November 13th, 2020 12:00
That is great news
dsfsddsf
1 Message
2
September 15th, 2021 07:00
The VSA license site is broken again. Tried on multiple devices & browsers
DELL-Sam L
Moderator
•
7.8K Posts
0
September 15th, 2021 08:00
Hello dsfsddsf,
I can access the license site both externally and internally. I will check to see if there was an issue with the license site or if there was an upgrade done recently.
GURY4444444444
3 Posts
0
September 15th, 2021 15:00
does not work here either
GURY4444444444
3 Posts
0
September 15th, 2021 15:00
forget this poor offering go with hpe store once at least it works so does