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16019
October 31st, 2020 08:00
Unity VSA licence
Hi - last week was struggling to download the OVA and was receiving file not found. This now appears to be working, however, when trying to download the license I receive "Not connected, verify network" message.
Is there something I have over looked here?
URL: https://www.delltechnologies.com/en-us/auth/elmeval.htm
Thanks
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eugen.negru
1 Message
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October 20th, 2021 00:00
Trying for 2 days to get the license with every browser, diferent computers, no result. Please take a look into this, thank you.
Anandhakumar Subramanian
1 Message
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October 25th, 2021 08:00
Hi, facing the same issue like others. "Not connected, verify network". Connected and signed in without any issues. Screenshot for reference. Is this site issue resolved? Please fix it Dell EMC ...
DELL-Sam L
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October 25th, 2021 08:00
Hello Anandhakumar Subramanian,
There is an issue with the site to get a license for VSA. We are working on this and are trying to resolve it as fast as possible.
lance009
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1 Message
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November 3rd, 2021 02:00
Please deal with this problem as soon as possible, it makes me feel bad this time
DELL-Sam L
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November 3rd, 2021 09:00
Hello lance009,
We are working to resolve the license site issue, as we have escalated the issue as we are aware that many customers are affected by the site not working.
DPT71
1 Message
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November 5th, 2021 22:00
LOL.... You have been saying that for a year now. It worked briefly a month ago for me at work, but I finally bought a powerful home system to play with and it doesn't work. Having a problem for a day is one thing. A week is understandable.. but months... a year?
Martin.Austerhoff
1 Message
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November 9th, 2021 09:00
Hi, I am having the same problem. Is there any solution to be expected after 1 year of original post?
Kind regards
Martin
DELL-Sam L
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November 9th, 2021 15:00
Hello Martin.Austerhoff
We are working to resolve the license site issue. This issue is been escalated as the issue is deeper than it was first reported. We are working to get this resolved as soon as we can as we know this is impacting a lot of users.
Olivier2000fr
1 Rookie
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4 Posts
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January 21st, 2022 02:00
Hi Sam,
Any news on that ?
This is still not working a year after, this is not normal at all !!!!
regs
Olivier
DELL-Sam L
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January 21st, 2022 09:00
Hello Olivier,
We are working to resolve this issue. It had been resolved, however now it is currently not working. We are working to get this resolved as I have escalated this issue up due to the # of customers that are affected.
yokuma
3 Posts
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January 21st, 2022 14:00
We are also experiencing this problem.
License cannot be issued.
Can you fix it?
DELL-Sam L
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January 21st, 2022 17:00
Hello yokuma,
We are working to resolve the issue. We will post an update when it is resolved.
yokuma
3 Posts
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January 25th, 2022 14:00
Please.
I made it with TrueNAS instead.
I still think UNITY will be better for the test environment.
Berlad72
1 Message
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January 26th, 2022 05:00
Hi Any News about the issue? cannot issue new licenses to UnityVSA...
DELL-Sam L
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January 26th, 2022 09:00
Hello Berlad72,
We are working to get this resolved as soon as we can. I have checked, and they are working the issue, however there is no eta as of yet of when it is to be completed.