Hello Berlad72,

We are still working on getting the website link working again but this is a work around that can be used till the site is fixed.

You can open a service request with the License Operations team, and they can assist you in getting a license.  Here is the link to contact them so that they can provide you with a license. https://dell.to/3g8gEeo

How do I contact you?

Hello,
is there any news on this issue?

When I try to request the license on https://www.delltechnologies.com/en-us/auth/elmeval.htm

I get the message:

www.delltecnologies.com says "Not Connected. Verify Network"

I am a DELLEMC employee and therefore connected in VPN, and all DELL sites work perfectly, and therefore it is not a network problem.

I need to set up a UnityVSA in the lab to test for a new migration project.

Thanks

Giuseppe

Hello Giuseppe,

You can open a service request with the License Operations team, and they can assist you in getting a license.  Here is the link to contact them so that they can provide you with a license. https://dell.to/346fmhA

We are still working on getting the website link working again but this is a work around that can be used till the site is fixed.

Hi,

I tried to do it, but it was not possible to open an SR without a registered product Serial Number and a site number related to it.

I'll try tomorrow to call or chat with the support team.

bye

Giuseppe

Hi  DELL-Sam L

I tried again, but it is impossible to open an SR to request the license, because the Support can not find the Serial Number for a UnityVSA Community Edition, because is not registered (so it is unknown to them) and the product serial number is not related to any site number.

So we can't use UnityVSA Community Edition until this issue accessing the site https://www.delltechnologies.com/en-us/auth/elmeval.htm will be fixed.

There is a workaround to this ?

Thanks

Giuseppe

Hello Giuseppe,

Let me see what other workaround we can do.

Hi DELL-Sam L,

I would also appreciate it if this problem would be fixed or a workaround would be found, because I need a license for a project very urgently.

Best regards,

Jan

Hello Jan,

We are still working on getting the website link working again but this is a work around that can be used till the site is fixed.

You can open a service request with the License Operations team, and they can assist you in getting a license.  Here is the link to contact them so that they can provide you with a license. https://dell.to/34aaAQj

Hi DELL-Sam L,
thank you very much for your reply. You have already given the same answer to Giuseppe and Berlad72 and both have already elaborated that it is not possible to create a service request for UnityVSA Community Version using the mentioned link. One needs service tag, serial number, product ID, site ID, location or product name.
How exactly can a service request be created to get a UnityVSA Community license? Or is there any other workaround to get a license?
Best regards
Jan

Hi DELL-Sam L,

I can not in the website get UnityVSA Community license?

https://www.delltechnologies.com/en-us/auth/elmeval.htm

it is not possible to create a service request for UnityVSA Community.

how can i get the UnityVSA Community license?

Hi DELL-Sam L,

Do you have any news about the problem and how we can work around it?

Best regards,

gtjan

Hello gtjan,

We are still working to get the site back up and working.  You can try to open a case with the License operations, however some customers have stated that they are not able to open a support case.  I am still actively working this issue to get this resolved for everyone.

Hello, 

Any update? I have the same error. I'm trying to activate vsa community edition since June 2021.

Help.

Hello El Inge,

We are working to get the site issue fixed.  I am actively working with our team that handles the site to get this issue resolved.