UNSOLVED
AE
Armin-Esma
1 Rookie
•
1 Message
•
2 Points
1
76
February 22nd, 2025 09:23
VSA license problem
hello tech support
i am using UnityVSA-5.1.0.0.5.394 for R&D monitoring by zabbix and also learning unity storage Unisphere config but i have get problem every time that want download .lic file in below link https://www.dell.com/en-us/dt/products/elmeval.htm There is an issue connecting to license server. Please try after sometime or contact the administrator. how can get license ?!
i am using UnityVSA-5.1.0.0.5.394 for R&D monitoring by zabbix and also learning unity storage Unisphere config but i have get problem every time that want download .lic file in below link https://www.dell.com/en-us/dt/products/elmeval.htm There is an issue connecting to license server. Please try after sometime or contact the administrator. how can get license ?!
DELL-Sam L
Community Manager
•
8056 Posts
•
34380 Points
0
0
Posted March 5th, 2025 15:46
Hello Not super happy,
There are not any workarounds for these issues currently. The patches will be out in a few weeks once we can confirm that there are no issues that are in the patches.
DELL-Sam L
Community Manager
•
8056 Posts
•
34380 Points
0
0
Posted March 24th, 2025 16:06
Hello YanWang,
The license server should be back online and issuing license on March 24th,2025.
DELL-Josh Cr
Community Manager
•
9693 Posts
•
43676 Points
0
0
Posted February 24th, 2025 14:23
There is not a way currently. March 4th the expected resolution time.
DELL-Sam L
Community Manager
•
8056 Posts
•
34380 Points
0
0
Posted March 5th, 2025 11:38
Hello beebie,
The license server is back up and running. I have had a few different customers that have stated that they are now able to get there license without any issue.