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JamesMcC1

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J

JamesMcC1

3 Posts

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February 26th, 2018 03:00

Vipr SRM admin GUI Account

Does anyone know if there is a way that the admin account used to log into the Vipr SRM front-end GUI can be re-enabled if it has been disabled?

For the record I am able to log into the Front-end and back-end via SSH as root user.  Is there any way that the admin account used to log into the Front-end GUI can be re-enabled via SSH command line and if so what are the steps?

Thanks in advance for any help!!!

  • I

    isakats

    141 Posts

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    0

    Posted February 26th, 2018 07:00

    Hi JamesMcC,

    Looking at the UI i dont see any options to disable the default Admin account, are you sure that it wasn't deleted ?

    In any case it can be re-enable or re-created, this might have to do this in the mysql db. You should open a service request with support to assist.

    regards,

    Isaka

  • V

    VinsonDaly

    2 Posts

    1059

    0

    Posted February 26th, 2018 08:00

    Hi James,

    If the admin account has been deleted, check out KB 000494018 for procedures to recreate it.

    Best regard,

    Kevin

  • J

    JamesMcC1

    3 Posts

    1059

    0

    Posted February 26th, 2018 09:00

    Hi Kevin,

    thanks for a link to the KB article.  The Front and Back-end servers are SUSE Linux Enterprise, not Windows.  Would you know how to create the admin account via SUSE Linux?

  • I

    isakats

    141 Posts

    1059

    1

    Posted February 27th, 2018 06:00

    Hi JamesMcC

    I have updated the article for linux and clarified the syntax.

    regards,

    Isaka

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