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22 Posts
0
161945
April 9th, 2012 11:00
vfoglight console username and password
Ok, no laughing...I have just installed my first vfoglight console (vers 6.6.1) and I ws sure I logged in with acertain username and password - i.e. it worked ok yesterday! When I try and log on today it tells me I have the wrong username or password...how do I get access again to the console or change the login username /pwd?
Any replies appreciated!
Thanks
Davie
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sundling
73 Posts
0
April 9th, 2012 11:00
Default username/password is foglight/foglight if you haven´t changed it. Try login with that user and change your other users password.
newguy111
22 Posts
0
April 9th, 2012 12:00
Hi Matthias - thanks! I've tried foglight/foglight and the account is now locked! Any other ideas?
sundling
73 Posts
1
April 9th, 2012 12:00
I would wait a day to see if someone on this forum have something that can help you. If not you have to contact support so that they can unlock and reset the default account.
If you just have installed and not done anything a reinstall might be fastest and easiest but I let you decide what path you would like to take. Good luck!
DELL-Lee Ai
30 Posts
0
April 9th, 2012 12:00
Hi Davie,
Please refer this solution on how to reset it. If you are comfortable with database or work with your DBA.
https://support.quest.com/Search/SolutionDetail.aspx?id=SOL33046&category=Solutions&SKB=1&product=Foglight
Let us know if this work.
If you still have issue, please open support ticket.
Regards
-Lee