Captain_o

updated

7 years ago

C

Captain_o

1 Rookie

17 Posts

0

1767

November 4th, 2019 07:00

ads spam

Hi I keep getting ads on both google chrome and Microsoft edge. I have tried to disable, block sites but it is not working. I am thinking of resetting my pc but i read i wont work. Please help Paul NB i have alienware
  • RoHe

    12 Elder

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    Posted November 7th, 2019 11:00

    Scan thoroughly for malware. You can use the free versions of Malwarebytes and SuperAntiSpyware. They're "on-demand" scans so they only run when you launch them and they shouldn't interfere with whichever active anti-malware app you use, like Windows Defender, Norton, etc.

    I'd scan with both since neither will find everything...

  • RoHe

    12 Elder

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    Posted November 4th, 2019 11:00

    Lots of sites host ads as a way to support that site. Is that what you mean? Without ads those sites would have to charge for access. And if you try to block the ads, some sites may not let you in.

    Or, are you seeing ads on sites like this forum which don't host ads?

     

  • Captain_o

    1 Rookie

    17 Posts

    1276

    0

    Posted November 5th, 2019 02:00

    they just pop up out of know where.

  • DELL-Cares

    Moderator

    27815 Posts

    652 Points

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    Posted November 5th, 2019 03:00

    Thank you for the Service Tag. 
    Let me look into this and help you out towards resolution.

    My name is Khalander, your dedicated support assistant.
    Before we proceed, could you share the below information for verification purposes?
    Owner's name:
    Phone:
    Email:
    Current location:


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice

  • Captain_o

    1 Rookie

    17 Posts

    1266

    0

    Posted November 5th, 2019 05:00

    is there away i can communicate via private message. i dont feel comfortable giving out information like that

  • Captain_o

    1 Rookie

    17 Posts

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    Posted November 6th, 2019 02:00

    Paul Okwii

    Kenya

  • RoHe

    12 Elder

    45230 Posts

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    Posted November 6th, 2019 11:00

    @Captain_o  - Please remove the email address from your last post. You were right to say you didn't want to post your info in this thread, but then you did it anyway...

    Double-click Dell Cares in Khalander's post and when that window opens, look for Contact Me on the right side of the page and send a Private Message with the info that was requested.

    And answer my questions too...

  • Captain_o

    1 Rookie

    17 Posts

    1210

    0

    Posted November 6th, 2019 20:00

    They just pop up and open new windows. 

  • Captain_o

    1 Rookie

    17 Posts

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    Posted November 8th, 2019 07:00

    i have used both but they still pop up but less frequently

     

    What know? Should i rest my computer 

  • dalem29

    2 Intern

    2198 Posts

    444

    0

    Posted November 8th, 2019 11:00

    Sounds like some kind malware infection. I was going to suggest checking out the landzdown (dot) com site, but get an error message that the "page cannot be displayed".