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August 9th, 2004 18:00
At A Loss
I have a DELL Dimesion 2400 that has become infected withh adware and pop-ups. My homepage is constantly changed, pop-up appear frequently without my clicking or going to sites, and about.blank page popps up so I can not get into any of my e-mail. I have Norton antivirus and have tried spy bot, adware, spy sweeper, and win cleaner to remove the problems all with no results. Also have tried CWShredder and hijack. All programs find the errors and supposedly remove them, but I always have the problem I first stated. I have no idea what to do at this point and have to idea on how to reinstall ebeything that is on my computer as has been suggested by some folks. Help! Thanks
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100mph
1.2K Posts
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August 9th, 2004 19:00
Spyware/Virus Removal and Prevention
Startup and Temporary Files Cleanup
Good Luck!
ChrisRLG
2 Intern
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3.9K Posts
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August 9th, 2004 19:00
Please go to this link and choose one of the websites on the left of the page.
Alliance of Security Analysis Professionals
As you can see they all work together in cleaning malware (Virus, Spyware and adware).
To help you choose from that list
Net-Intergration is the support site of Spybot S&D.
Lavasoft Support is the support site of Ad-aware.
TomCoyotes contains the anti-malware school - Classroom.
SpyWareInfo contains the anti-malware school - BootCamp.
Wilders Security has since stopped hijackthis log support due to the lack of experianced helpers.
Others that I would recommend Zerosrealm, Subratam.org, SpyWare BeWare and ComputerCops, but generally all those on that list will have experts to help you.
Texruss and myself are Teachers at The TomCoyote Forum.
There are still some knowledgable people left posting here at Dell, so you may still get help from them.
I wish you all the best at getting your computer clean.