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October 19th, 2010 20:00

Cannot Change web homepage (I use IE, Windows 7)

​Dear Expert,​

​My Internet brower's (IE) homepage is locked to ​​http://www.17392.com/?ks​​ (this is the we:b page actually visited), or ​​http://www.11257.com/?ks​​ (this is the address seen on the toolbar)​

​I have tried:​

​1) disabled many add-ons​

​2) boot into safe mode and changed the homepage​

​but not useful.​

​I ran HiJack This and the log file pasted below.​

​Please help!!​

​ ​

​Thanks a lot!!​

​Logfile of Trend Micro HijackThis v2.0.4​
​Scan saved at 上午 09:51:30, on 2010/10/20​
​Platform: Windows 7 (WinNT 6.00.3504)​
​MSIE: Internet Explorer v8.00 (8.00.7600.16671)​
​Boot mode: Normal​

​Running processes:​
​C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe​
​C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe​
​C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe​
​C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe​
​C:\Program Files (x86)\ASUS\ASUS Data Security Manager\ADSMTray.exe​
​C:\Windows\AsScrPro.exe​
​C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe​
​C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe​

​F2 - REG:system.ini: UserInit=userinit.exe​
​O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files (x86)\Orbitdownloader\orbitcth.dll​
​O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll​
​O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll​
​O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)​
​O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll​
​O2 - BHO: Windows Live 登入小幫手 - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll​
​O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL​
​O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll​
​O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll​
​O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll​
​O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll​
​O4 - HKLM\..\Run: [HControlUser] C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe​
​O4 - HKLM\..\Run: [ATKOSD2] C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe​
​O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe​
​O4 - HKLM\..\Run: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe​
​O4 - HKLM\..\Run: [IME14 CHT Setup] C:\PROGRA~2\COMMON~1\MICROS~1\IME14\SHARED\IMEKLMG.EXE /SetPreload /CHT /Log​
​O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices​
​O4 - Global Startup: SRS Premium Sound.lnk = ?SystemRoot%\Installer\{E5CF6B9C-3ABE-43C9-9413-AD5FFC98F049}\NewShortcut5_21C7B668029A47458B27645FE6E4A715.exe​
​O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files (x86)\Orbitdownloader\orbitmxt.dll/201​
​O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files (x86)\Orbitdownloader\orbitmxt.dll/204​
​O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files (x86)\Orbitdownloader\orbitmxt.dll/203​
​O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files (x86)\Orbitdownloader\orbitmxt.dll/202​
​O8 - Extra context menu item: Foxy 下載 - res://C:\Program Files (x86)\FOXY 1.9.8 繁體中文免安裝版\Foxy.exe/download.htm​
​O8 - Extra context menu item: Foxy 搜尋 - res://C:\Program Files (x86)\FOXY 1.9.8 繁體中文免安裝版\Foxy.exe/search.htm​
​O8 - Extra context menu item: 匯出至 Microsoft Excel(&X) - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000​
​O9 - Extra button: 發佈至部落格 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll​
​O9 - Extra 'Tools' menuitem: 使用 Windows Live Writer 發佈至部落格(&B) - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll​
​O9 - Extra button: 顯示或隱藏「HP Smart Web Printing」 - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll​
​O15 - ESC Trusted Zone: ​​http://*.update.microsoft.com​
​O18 - Protocol: about - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll​
​O18 - Protocol: cdl - {3DD53D40-7B8B-11D0-B013-00AA0059CE02} - C:\Windows\SysWOW64\urlmon.dll​
​O18 - Protocol: dvd - {12D51199-0DB5-46FE-A120-47A3D7D937CC} - C:\Windows\SysWOW64\msvidctl.dll​
​O18 - Protocol: file - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B} - C:\Windows\SysWOW64\urlmon.dll​
​O18 - Protocol: ftp - {79EAC9E3-BAF9-11CE-8C82-00AA004BA90B} - C:\Windows\SysWOW64\urlmon.dll​
​O18 - Protocol: http - {79EAC9E2-BAF9-11CE-8C82-00AA004BA90B} - C:\Windows\SysWOW64\urlmon.dll​
​O18 - Protocol: https - {79EAC9E5-BAF9-11CE-8C82-00AA004BA90B} - C:\Windows\SysWOW64\urlmon.dll​
​O18 - Protocol: its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\Windows\System32\itss.dll​
​O18 - Protocol: javascript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll​
​O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~2\WIC4A1~1\MESSEN~1\MSGRAP~1.DLL​
​O18 - Protocol: local - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B} - C:\Windows\SysWOW64\urlmon.dll​
​O18 - Protocol: mailto - {3050F3DA-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll​
​O18 - Protocol: mhtml - {05300401-BCBC-11D0-85E3-00C04FD85AB4} - C:\Windows\system32\inetcomm.dll​
​O18 - Protocol: mk - {79EAC9E6-BAF9-11CE-8C82-00AA004BA90B} - C:\Windows\SysWOW64\urlmon.dll​
​O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files (x86)\Common Files\Microsoft Shared\Help\hxds.dll​
​O18 - Protocol: ms-its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\Windows\System32\itss.dll​
​O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~2\WIC4A1~1\MESSEN~1\MSGRAP~1.DLL​
​O18 - Protocol: res - {3050F3BC-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll​
​O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL​
​O18 - Protocol: tv - {CBD30858-AF45-11D2-B6D6-00C04FBBDE6E} - C:\Windows\SysWOW64\msvidctl.dll​
​O18 - Protocol: vbscript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll​
​O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files (x86)\Windows Live\Mail\mailcomm.dll​
​O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL​
​O23 - Service: ADSM Service (ADSMService) - ASUSTek Computer Inc. - C:\Program Files (x86)\ASUS\ASUS Data Security Manager\ADSMSrv.exe​
​O23 - Service: AFBAgent - Unknown owner - C:\Windows\system32\FBAgent.exe (file missing)​
​O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)​
​O23 - Service: ASLDR Service (ASLDRService) - ASUS - C:\Program Files (x86)\ASUS\ATK Hotkey\ASLDRSrv.exe​
​O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\ATKGFNEX\GFNEXSrv.exe​
​O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)​
​O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)​
​O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe​
​O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)​
​O23 - Service: Kingsoft Antivirus WebShield Service - Kingsoft Corporation - C:\Documents and Settings\All Users\Application Data\Microsoft\wd\KSWebShield.exe​
​O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)​
​O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)​
​O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)​
​O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)​
​O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)​
​O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)​
​O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe​
​O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)​
​O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)​
​O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)​
​O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe​
​O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe​
​O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)​
​O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)​
​O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)​
​O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)​
​O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)​
​O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)​
​O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)​
​O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)​

​--​
​End of file - 10519 bytes​

2 Posts

October 21st, 2010 10:00

Hi,

I had two iexplore.exe, one under Program files and the other under Program files (x86).

I found out that if I run the iexplore.exe under Program files, then I can change the homepage. But if I run the iexplore.exe under Program files(x86) then the problem remains.

Is there a malware I need to remove? Anything I can do?

Thanks! 

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