Clean up

Question

I was told I could join this fourm for a tech to review my system for cleaning it up in terms of spware and viruses?  Hope somebody can help?

jwatt · Answer

Kango1,

The people here who help are dedicated volunteers who have been trained in advanced techniques for resolving spyware/malware problems. Please read this article for information on how to proceed.

Jim

ksronmymind · Answer

Sorry it's taken so long to get back. I was on vacation. I've done everything you directed me to. I still have eliminated the problem. Is there anything else I can do?

Thanks for your help.

Logfile of HijackThis v1.97.7
Scan saved at 2:29:29 PM, on 05/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\gearsec.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winlogin.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Documents and Settings\Colleen Seasons\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://your-searcher.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://your-searcher.com/index.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://your-searcher.com/index.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://your-searcher.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://your-searcher.com/index.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {EFF80427-F837-4B74-8834-BAF18E0553FD} - c:\PROGRA~1\System\Misc\kbh1.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O4 - Global Startup: winlogin.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {11111111-1111-1111-1111-555300000000} - mhtml:C:\\NO_SUCH_MHT.MHT!http://216.240.137.40/g1.exe
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akamai.net/7/1408/9955/20031218/akamai.info.apple.com/iTunes4/WW/win/019-0123.20031218.zes4d/iTunesSetup.exe
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4362/mcfscan.cab

Texruss · Answer

Quite possibly you are behind on your security patches from MS as you have a
virus: winlogin.exe You also have a bad CWS hijacking of your IE browser pages and also RedSwoosh.

Warning! Unsafe Hijackthis folder! Please create a new folder named HJT in the first level of the C: drive. Copy or move the hijackthis executable file into the HJT folder and delete all other zip copies and extracted copies elsewhere.

See FAQ's 2,3,4 at http://www.russelltexas.com/spywareinfo/faqhijackthis.htm

OK...Virus comes first along with a couple of non-CWS stuff...we'll leave CWS alone for a bit until we can use a tool.

Run Hijackthis...scan and check the box left of these items:

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winlogin.exe
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr/*http://www.yahoo.com/ext/search/search.html
O16 - DPF: {11111111-1111-1111-1111-555300000000} - mhtml:C:\\NO_SUCH_MHT.MHT!http://216.240.137.40/g1.exe

With no other windows open click on fix checked button in Hijackthis.

Reboot to SAFE MODE and Show HIDDEN FILES and folders (a MUST for both)

FAQ 8 and 9 on this page: http://www.russelltexas.com/spywareinfo/faqhijackthis.htm

Open Windows Explorer: type the word explorer at Start/Run box and click OK:

Drill on down and delete the following file:

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winlogin.exe

If it resists deletion hit ESC-Shift-Control keys (all three at same time) and stop that file in the Processes. You might also have to right button click on the file and left click on properties and remove the checkmark for Read-only attributes. Then delete it. The last two steps probably won't be necessary, but just covering all bases.

Now reboot to normal mode and do this:

You have a CoolWebsearch infection.

Get CW Shredder to repair your CoolWebSearch infestations:
http://www.spywareinfo.com/~merijn/files/cwshredder.zip version 1.57.0

Follow the directions for running the program at the next link.

http://www.bleepingcomputer.com/forums/index.php?showtutorial=47

At bleepingcomputer.com start reading at the section that says:

You can download this program here: CWShredder

(Note...we have noticed recently some CWS variants are harder to remove unless the shredder is run in Safe Mode...hit F8 while booting to enter Safe Mode and run the shredder.) Make sure you FIX any items it finds!

After cleaning with the shredder in Safe Mode do this:

Reboot in normal mode Windows and download and run these two programs (Spybot S&D and Adaware). Use Spybot first. (1.3 version)
http://majorgeeks.com/download2471.html

Follow the directions completely at:

http://www.cjwd.demon.co.uk/spybot-adaware.html

Go slow on the instructions to set up the custom scan options for Adaware. These settings will be retained for future custom scans so don't go nuts thinking you have to do this every time you run it!

Reboot if asked by either program and let it complete any cleanup. Then reboot a final time after running both and run Windows Disk Cleanup: Start/Run/ type: cleanmgr

I check all the categories at the end of the scan and click OK.

Post back with a new log as a reply to this message (stay in this message posting thread for continuity). Most of your infections will be addressed with these tools, but you must follow the directions exactly to make final manual cleanup easier.

HTH,

Texruss

Virus & Spyware

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