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November 28th, 2014 09:00

"Couldn't load xpcom " message

Windows vista,get this message,cant go on Internet  with firefox or internet explorer. Tried safe mode ,same thing

12 Elder

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November 28th, 2014 18:00

Launch FF and click the link on Help>About screen to check for updates. Once the update installs, reboot the PC and see if it's fixed.

Some sites say you will need to uninstall FF and reinstall it...

4 Posts

December 2nd, 2014 16:00

Cant get on internet from firefox or  internet explorer -get a " cant load xpcom "  when i click on it.cant uninstall from control panel.  How do I  uninstall?

12 Elder

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December 2nd, 2014 16:00

cant load xpcom "  when i click on it.

Do you mean when you click on the Check for Updates link in FF? In one thread I saw, clicking the update link still worked even though they got the xpcom error.

Does the account you're using have administrator privileges so you're allowed to uninstall things?

Try rebooting in safe mode (reboot and press F8) to see if you can uninstall that way. Or maybe download the free version of Revo Uninstaller on USB stick and install it on the one with the problem.

4 Posts

December 2nd, 2014 17:00

Tried downloading firefox to thumb drive to laptop-still get " can't load xpcom "

4 Posts

December 2nd, 2014 17:00

I click on firefox or internet explorer app i get "can't load xpcom. " computer is hooked up to wireless router & working

12 Elder

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December 2nd, 2014 17:00

Have a read here and here.

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