3 Apprentice

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8.8K Posts

February 3rd, 2007 23:00

I looked at that old thread to see what was removed and nothing was removed but basically junk nothing vital was deleted. You were not infective back then.

That bluescreen is not related to malware in my opinion.

I suggest, that you post this problem in the Windows/Other Software forum.

Sorry I could be more helpful.

**********************************

zb1

Message Edited by zbestwun2001 on 02-03-2007 06:12 PM

17 Posts

February 5th, 2007 03:00

I made a topic there and someone replied with this link

http://support.microsoft.com/default.aspx?scid=kb;en-us;156669#appliesto

I don't understand anything that site is talking about but I did see the words "Dr. Watson" mentioned... Thats the program I had a problem with on HiJack This. I still don't know what I should do.

Message Edited by JShapp03 on 02-04-2007 11:00 PM

3 Apprentice

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20.5K Posts

February 5th, 2007 13:00

Hi, JShapp03,
Welcome back. :)
Let's see if we can review your posts and come up with a way to fix that computer.

It looks as if you had troubles prior to posting your Hijackthis log:
"Last week I started getting Error Report messages on nearly every program I run... When I first logon, my usual McAfee screen comes up telling me I need to renew it, now I get an Error Report that pops up with it... When I open internet explorer, it completly crashes and has another error report. (the only way I can get on interent is FireFox)

In your log I don't see the "virus" that you are referring to. Do you recall its name? Nothing that you were advised to do in the thread that you provided a link to would have caused your current problem. It appears that your update to IE7 contributed to some issues for you though.
You did not follow-up on your promise to continue in your Hijackthis topic, so your helper can only assume that you received no new error messages:
"Okay okay jeez, i'll install the new Java haha.

But the error messsage is really messing with me now, it only happens occasionally. I can't get it to come up again. As soon as it does though i'll be back here posting it word for word."

Updating Java is necessary. Running older versions leaves your system vulnerable to infection. In addition, it is possible that you may be running Java code in your applications that absolutely require a specific version of the JRE to run. We have no proof that you updated because you did not post a new log in your reply to the analyst who was helping you.

Where can we go from here? Perhaps you could try a clean boot to check if your new error is due to memory module or an application:
Instructions here:
http://support.microsoft.com/default.aspx?kbid=316434
When you get to the section on the registry, please note:
" Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk."

If troubleshooting these problems isn't your cup of tea, there is no shame in taking your computer to a repair shop -- not a "big box" store.

I'll keep my fingers crossed that you can get your problem resolved one way or another.
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